Allen Cherian
Menjadi anggota sejak 2023
Diamond League
70926 poin
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned Des 29, 2025 EST
Analyze patterns in conversational data with Gemini for customer experience Insights
Earned Des 29, 2025 EST
Improve customer and agent satisfaction with Agent Assist
Earned Des 29, 2025 EST
Extend virtual agents with webhooks, tools, and Messenger integration
Earned Des 29, 2025 EST
Build basic Conversational Agents with Playbooks and Flows
Earned Des 27, 2025 EST
Discover Business Value for Customers
Earned Des 27, 2025 EST
Deploy and Evaluate Model Garden Models
Earned Des 26, 2025 EST
Edit images with Imagen
Earned Des 25, 2025 EST
Deploy an Agent with Agent Development Kit (ADK)
Earned Des 25, 2025 EST
Deploy a RAG application with vector search in Firestore
Earned Des 24, 2025 EST
Extend Gemini with controlled generation and Tool use
Earned Des 24, 2025 EST
Engineer Effective Prompts for Generative Models
Earned Des 18, 2025 EST
Create media search and media recommendations applications with AI Applications
Earned Des 18, 2025 EST
Extend Gemini Capabilities
Earned Des 18, 2025 EST
[DEPRECATED] Introduction to NotebookLM
Earned Des 18, 2025 EST
Configure and optimize Agent Search
Earned Des 17, 2025 EST
Create and maintain Agent Search data stores
Earned Des 17, 2025 EST
Recommendations with AI Applications
Earned Okt 16, 2025 EDT
Improve Agent Search findings on Gemini platform
Earned Okt 7, 2025 EDT
Agent Search Analytics on Gemini platform
Earned Agu 25, 2025 EDT
Create Data Stores for Gen AI Applications
Earned Agu 25, 2025 EDT
Agent Search UI configurations on Agent Platform
Earned Agu 25, 2025 EDT
Build search and recommendations applications with AI Applications
Earned Agu 22, 2025 EDT
Introduction to AI Applications
Earned Agu 22, 2025 EDT
Men-deploy Sistem Multi-Agen dengan Gemini Enterprise Agent Platform
Earned Mei 30, 2025 EDT
Manage Functions and Reporting with CCaaS
Earned Apr 10, 2025 EDT
Vertex AI Search for Commerce
Earned Jan 7, 2025 EST
MLOps with Agent Platform: Manage Features
Earned Jan 1, 2025 EST
Build and Deploy a Generative AI solution using a RAG framework
Earned Jul 11, 2024 EDT
Rekayasa Data untuk Pembuatan Model Prediktif dengan BigQuery ML
Earned Jun 12, 2024 EDT
Membangun Data Warehouse dengan BigQuery
Earned Jun 8, 2024 EDT
Menyiapkan Data untuk ML API di Google Cloud
Earned Mei 19, 2024 EDT
Mengimplementasikan Cloud Load Balancing untuk Compute Engine
Earned Mei 4, 2024 EDT
Orchestrate LLM solutions with LangChain
Earned Mar 22, 2024 EDT
[DEPRECATED] Improving developer velocity with Gemini Code Assist
Earned Mar 21, 2024 EDT
[DEPRECATED] Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned Mar 21, 2024 EDT
[DEPRECATED] - Multimodality with Gemini
Earned Mar 19, 2024 EDT
Text Prompt Engineering Techniques
Earned Mar 19, 2024 EDT
[DEPRECATED] Building Gen AI Apps with Vertex AI: Prompting and Tuning
Earned Mar 19, 2024 EDT
Generative AI Explorer : Vertex AI
Earned Mar 11, 2024 EDT
[DEPRECATED] Getting Started with the Vertex AI Gemini API
Earned Mar 10, 2024 EDT
Pengantar Pembuatan Gambar
Earned Mar 3, 2024 EST
Pengantar Vertex AI Studio
Earned Mar 3, 2024 EST
Customer Experiences with Contact Center AI
Earned Feb 29, 2024 EST
Handle Consumer Interactions with CCaaS
Earned Feb 25, 2024 EST
Responsible AI: Menerapkan Prinsip AI dengan Google Cloud
Earned Feb 25, 2024 EST
[DEPRECATED] Generative AI Fundamentals
Earned Feb 25, 2024 EST
Pengantar Responsible AI
Earned Feb 25, 2024 EST
Pengantar Model Bahasa Besar
Earned Feb 22, 2024 EST
Generative AI for Business Leaders
Earned Feb 22, 2024 EST
Introduction to Gemini for customer experience
Earned Feb 22, 2024 EST
Pengantar AI Generatif
Earned Feb 1, 2024 EST
Penelusuran Vektor dan Embedding
Earned Feb 1, 2024 EST
Contact Center as a Service Implementation
Earned Jan 31, 2024 EST
CCAI Operations and Implementation
Earned Jan 23, 2024 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned Jan 23, 2024 EST
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned Jan 21, 2024 EST
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Jan 19, 2024 EST
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned Jan 18, 2024 EST
Data Lake Modernization on Google Cloud: Cloud Composer
Earned Nov 2, 2023 EDT
Arsitektur Cloud: Merancang, Mengimplementasikan, dan Mengelola
Earned Okt 24, 2023 EDT
Automate Deployment and Manage Traffic on a Google Cloud Network
Earned Okt 23, 2023 EDT
Memantau dan Membuat Log dengan Google Cloud Observability
Earned Okt 18, 2023 EDT
Menyiapkan Lingkungan Pengembangan Aplikasi di Google Cloud
Earned Okt 17, 2023 EDT
Mengimplementasikan Cloud Load Balancing untuk Compute Engine
Earned Okt 16, 2023 EDT
Getting Started with Terraform for Google Cloud
Earned Okt 11, 2023 EDT
Mulai Menggunakan Google Kubernetes Engine
Earned Okt 10, 2023 EDT
Infrastruktur Google Cloud Elastis: Penskalaan dan Otomatisasi
Earned Okt 9, 2023 EDT
Infrastruktur Google Cloud yang Penting: Layanan Inti
Earned Okt 7, 2023 EDT
Infrastruktur Google Cloud yang Penting: Fondasi
Earned Okt 5, 2023 EDT
Dasar-Dasar Google Cloud: Infrastruktur Inti
Earned Sep 25, 2023 EDT
Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
Pelajari lebih lanjut
Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with CX Insights. After completing this challenge, you will be ready to deploy CX Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Pelajari lebih lanjut
Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Pelajari lebih lanjut
Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Pelajari lebih lanjut
Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Pelajari lebih lanjut
The course aims to train Google technical sales partners on the business value discovery process using proprietary content.
Pelajari lebih lanjut
In this skill bagde, you will demonstrate your ability to use and compare models available in the Vertex AI Model Garden. You'll deploy a model to a Vertex AI Endpoint, query other models via their API, and use Vertex AI's Gen AI evaluation service to measure the performance of multiple models.
Pelajari lebih lanjut
Complete the Edit images with Imagen skill badge to demonstrate your skills with Imagen's mask modes and editing modes to edit images according to certain prompts.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Pelajari lebih lanjut
In this challenge lab, you will demonstrate your ability to author agents using Agent Development Kit (ADK), deploy those agents to Agent Engine, and use them from a web app. Complete the challenge lab to earn a Google Cloud skill badge.
Pelajari lebih lanjut
This lab tests your ability to develop a real-world Generative AI Q&A solution using a RAG framework. You will use Firestore as a vector database and deploy a Flask app as a user interface to query a food safety knowledge base.
Pelajari lebih lanjut
Complete the Extend Gemini with controlled generation and Tool use skill badge to demonstrate your proficiency in connecting models to external tools and APIs. This allows models to augment their knowledge, extend their capabilities and interact with external systems to take actions such as sending an email.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!"
Pelajari lebih lanjut
Learn a variety of strategies and techniques to engineer effective prompts for generative models
Pelajari lebih lanjut
Complete the Create media search and media recommendations applications with AI Applications skill badge to demonstrate your ability to create, configure, and access media search and recommendations applications using AI Applications.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Pelajari lebih lanjut
Complete the Extend Gemini Enterprise Assistant Capabilities skill badge to demonstrate your ability to extend Gemini Enterprise assistant's capabilities with actions, grounding with Google Search, and a conversational agent.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Pelajari lebih lanjut
NotebookLM is an AI-powered collaborator that helps you do your best thinking. After uploading your documents, NotebookLM becomes an instant expert in those sources so you can read, take notes, and collaborate with it to refine and organize your ideas.
NotebookLM Pro gives you everything already included with NotebookLM, as well as higher utilization limits, access to premium features, and additional sharing options and analytics.
Pelajari lebih lanjut
Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Pelajari lebih lanjut
Complete the Create and maintain Agent Search data stores skill badge to demonstrate your proficiency in building various types of data stores used in Agent Search applications.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Pelajari lebih lanjut
Do you want to keep your users engaged by suggesting content they'll love?
This course equips you with the skills to build a cutting-edge recommendations app using your own data with no prior machine learning knowledge. You learn to leverage AI Applications to build recommendation applications so that audiences can discover more personalized content, like what to watch or read next, with Google-quality results customized using optimization objectives.
Pelajari lebih lanjut
This course covers techniques for boosting and filtering search results, as well as the implementation of meta tags for advanced search control.
Pelajari lebih lanjut
AI Applications provides built-in analytics for your Agent Search and Gemini. Learn what metrics are tracked and how to view them in this course.
Pelajari lebih lanjut
Data stores represent a simple way to make content available to many types of generative AI applications, including search applications, recommendations engines, Gemini Enterprise apps, Agent Development Kit agents, and apps built with Google Gen AI or LangChain SDKs. Connect data from many sources include Cloud Storage, Google Drive, chat apps, mail apps, ticketing systems, third-party file storage providers, Salesforce, and many more.
Pelajari lebih lanjut
Initial deployment of Agent Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience.
In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.
Pelajari lebih lanjut
Complete the Build search and recommendations AI Applications skill badge to demonstrate your proficiency in deploying search and recommendation applications through AI Applications. Additionally, emphasis is placed on constructing a tailored Q&A system utilizing data stores.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Pelajari lebih lanjut
This course introduces AI Applications. You will learn about the types of apps that you can create using AI Applications, the high-level steps that its data stores automate for you, and what advanced features can be enabled for Search apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
Pelajari lebih lanjut
Dalam kursus ini, Anda akan mempelajari cara menggunakan Agent Development Kit Google untuk membangun sistem multi-agen yang kompleks. Anda akan membangun agen yang dilengkapi dengan berbagai alat. Anda juga akan menghubungkannya melalui hubungan dan alur induk-turunan untuk menentukan interaksi antara berbagai agen. Anda akan menjalankan agen secara lokal dan men-deploy-nya ke Agent Runtime di Gemini Enterprise Agent Platform untuk dijalankan sebagai alur agen terkelola. Agent Runtime akan menangani keputusan infrastruktur dan penskalaan resource.
Lab ini didasarkan pada versi pra-rilis produk ini. Lab ini mungkin mengalami jeda saat kami melakukan update pemeliharaan.
Pelajari lebih lanjut
Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
Pelajari lebih lanjut
This on-demand course provides partners the skills required to design, deploy, and monitor Vertail AI Search for Commerce solutions including retail search and recommendation AI for enterprise customers.
Pelajari lebih lanjut
This course introduces participants to MLOps tools and best practices for deploying, evaluating, monitoring and operating production ML systems on Google Cloud. MLOps is a discipline focused on the deployment, testing, monitoring, and automation of ML systems in production.
Learners will get hands-on practice using Agent Platform Feature Store's streaming ingestion at the SDK layer.
Pelajari lebih lanjut
Demonstrate your ability to implement updated prompt engineering techniques and utilize several of Gemini's key capacilities including multimodal understanding and function calling. Then integrate generative AI into a RAG application deployed to Cloud Run. This course contains labs that are to be used as a test environment. They are deployed to test your understanding as a learner with a limited scope. These technologies can be used with fewer limitations in a real world environment.
Pelajari lebih lanjut
Selesaikan badge keahlian tingkat menengah Rekayasa Data untuk Pembuatan Model Prediktif dengan BigQuery ML untuk menunjukkan keterampilan Anda dalam hal berikut: membangun pipeline transformasi data ke BigQuery dengan Dataprep by Trifacta; menggunakan Cloud Storage, Dataflow, dan BigQuery untuk membangun alur kerja ekstrak, transformasi, dan pemuatan (ETL); serta membangun model machine learning menggunakan BigQuery ML.
Pelajari lebih lanjut
Selesaikan badge keahlian tingkat menengah Membangun Data Warehouse dengan BigQuery untuk menunjukkan keterampilan Anda dalam hal berikut: menggabungkan data untuk membuat tabel baru, memecahkan masalah penggabungan, menambahkan data dengan union, membuat tabel berpartisi tanggal, serta menggunakan JSON, array, dan struct di BigQuery.
Pelajari lebih lanjut
Selesaikan badge keahlian pengantar Menyiapkan Data untuk ML API di Google Cloud untuk menunjukkan keterampilan Anda dalam hal berikut: menghapus data dengan Dataprep by Trifacta, menjalankan pipeline data di Dataflow, membuat cluster dan menjalankan tugas Apache Spark di Managed Service for Apache Spark, dan memanggil beberapa ML API, termasuk Cloud Natural Language API, Google Cloud Speech-to-Text API, dan Video Intelligence API.
Pelajari lebih lanjut
Selesaikan badge keahlian pengantar Mengimplementasikan Cloud Load Balancing untuk Compute Engine untuk menunjukkan keterampilan dalam hal berikut: membuat dan men-deploy virtual machine di Compute Engine serta mengonfigurasi load balancer aplikasi dan jaringan.
Pelajari lebih lanjut
Learn to use LangChain to call Google Cloud LLMs and Generative AI Services and Datastores to simplify complex applications' code.
Pelajari lebih lanjut
Learn how Gemini can revolutionize your ability to develop applications! This course helps developers go beyond the basics and learn how to integrate Gemini into their workflows.
Pelajari lebih lanjut
This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
Pelajari lebih lanjut
Delve into the power of multimodal AI with this project-based course using Gemini. Master essential techniques and build advanced applications. You will:
- Experiment with multimodal use cases to expand application possibilities
- Implement recommendation systems that combine suggestions with clear reasoning
- Design a powerful document search engine using multimodal RAG methods
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
Pelajari lebih lanjut
Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
Pelajari lebih lanjut
(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.
Pelajari lebih lanjut
This content is deprecated. Please see the latest version of the course, here.
Pelajari lebih lanjut
Get hands-on with the Gemini Pro and Gemini Pro Vision models through our new labs. This course gives you a unique chance to explore these powerful AI tools while our training content is still in development. Learn to interact with the models using the Vertex AI Gemini API and cURL commands, and help us create the best possible learning experience around this technology.
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
Pelajari lebih lanjut
Kursus ini memperkenalkan model difusi, yaitu kelompok model machine learning yang belakangan ini menunjukkan potensinya dalam ranah pembuatan gambar. Model difusi mengambil inspirasi dari fisika, khususnya termodinamika. Dalam beberapa tahun terakhir, model difusi menjadi populer baik di dunia industri maupun penelitian. Model difusi mendasari banyak alat dan model pembuatan gambar yang canggih di Google Cloud. Kursus ini memperkenalkan Anda pada teori yang melandasi model difusi dan cara melatih serta men-deploy-nya di Vertex AI.
Pelajari lebih lanjut
Kursus ini memperkenalkan Vertex AI Studio, sebuah alat untuk berinteraksi dengan model AI generatif, membuat prototipe ide bisnis, dan meluncurkannya ke dalam produksi. Melalui kasus penggunaan yang imersif, pelajaran menarik, dan lab interaktif, Anda akan menjelajahi siklus proses dari perintah ke produk dan mempelajari cara memanfaatkan Vertex AI Studio untuk aplikasi multimodal Gemini, desain perintah, rekayasa perintah, dan tuning model. Tujuan kursus ini adalah agar Anda dapat memanfaatkan potensi AI generatif dalam project Anda dengan Vertex AI Studio.
Pelajari lebih lanjut
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
Pelajari lebih lanjut
This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
Pelajari lebih lanjut
Seiring semakin meningkatnya penggunaan Kecerdasan Buatan dan Machine Learning di kalangan perusahaan, proses membangunnya secara bertanggung jawab juga menjadi semakin penting. Membicarakan responsible AI mungkin lebih mudah bagi banyak orang daripada mempraktikkannya. Jika Anda tertarik untuk mempelajari cara mengoperasionalkan responsible AI dalam organisasi Anda, kursus ini cocok untuk Anda.
Dalam kursus ini, Anda akan mempelajari bagaimana Google Cloud mengoperasionalkan responsible AI, dengan praktik terbaik dan pelajaran yang dapat dipetik. Hal ini berguna sebagai framework bagi Anda untuk membangun pendekatan responsible AI.
Pelajari lebih lanjut
Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
Pelajari lebih lanjut
Ini adalah kursus pengantar pembelajaran mikro yang dimaksudkan untuk menjelaskan responsible AI, alasan pentingnya responsible AI, dan cara Google mengimplementasikan responsible AI dalam produknya. Kursus ini juga memperkenalkan 7 prinsip AI Google.
Pelajari lebih lanjut
Ini adalah kursus pengantar pembelajaran mikro yang membahas definisi model bahasa besar (LLM), kasus penggunaannya, dan cara menggunakan prompt tuning untuk meningkatkan performa LLM. Kursus ini juga membahas beberapa alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.
Pelajari lebih lanjut
A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
Pelajari lebih lanjut
This course explores the different products and capabilities of Gemini for customer experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
Pelajari lebih lanjut
Ini adalah kursus pengantar pembelajaran mikro yang bertujuan untuk mendefinisikan AI Generatif, cara penggunaannya, dan perbedaannya dari metode machine learning konvensional. Kursus ini juga membahas beberapa Alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.
Pelajari lebih lanjut
Menjelajahi teknologi, alat, dan aplikasi penelusuran yang didukung AI dalam kursus ini. Mempelajari penelusuran semantik dengan memanfaatkan embedding vektor, penelusuran campuran yang menggabungkan pendekatan semantik dan kata kunci, serta Retrieval-Augmented Generation (RAG) yang meminimalkan halusinasi AI sebagai agen AI yang di-grounding. Mendapatkan pengalaman praktis dengan Vertex AI Vector Search untuk membangun mesin telusur yang cerdas.
Pelajari lebih lanjut
An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more.
Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.
Pelajari lebih lanjut
Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
Pelajari lebih lanjut
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
Pelajari lebih lanjut
Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
Pelajari lebih lanjut
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Pelajari lebih lanjut
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
Pelajari lebih lanjut
Welcome to Cloud Composer, where we discuss how to orchestrate data lake workflows with Cloud Composer.
Pelajari lebih lanjut
Dapatkan badge keahlian dengan menyelesaikan kursus Arsitektur Cloud: Merancang, Mengimplementasikan, dan Mengelola untuk menunjukkan keahlian Anda dalam hal berikut: men-deploy situs yang dapat diakses secara publik menggunakan server web Apache, mengonfigurasi VM Compute Engine menggunakan skrip startup, mengonfigurasi RDP yang aman menggunakan Bastion host Windows dan aturan firewall, membangun dan men-deploy image Docker ke cluster Kubernetes serta kemudian mengupdatenya, membuat instance CloudSQL, dan mengimpor database MySQL. Kursus badge keahlian ini merupakan referensi yang bagus untuk memahami topik yang akan muncul di ujian sertifikasi Professional Cloud Architect Tersertifikasi Google Cloud.
Pelajari lebih lanjut
Networking is a principle theme of cloud computing. It’s the underlying structure of Google Cloud, and it’s what connects all your resources and services to one another. This course will cover essential Google Cloud networking services and will give you hands-on practice with specialized tools for developing mature networks. From learning the ins-and-outs of VPCs, to creating enterprise-grade load balancers, Automate Deployment and Manage Traffic on a Google Cloud Network will give you the practical experience needed so you can start building robust networks right away.
Pelajari lebih lanjut
Selesaikan badge keahlian pengantar Memantau dan Membuat Log dengan Google Cloud Observability untuk menunjukkan kemahiran dalam hal berikut: memantau virtual machine di Compute Engine, menggunakan Cloud Monitoring untuk pengawasan multi-project, memperluas kemampuan pemantauan dan logging ke Cloud Functions, membuat dan mengirimkan metrik aplikasi kustom, serta mengonfigurasi pemberitahuan Cloud Monitoring berdasarkan metrik kustom.
Pelajari lebih lanjut
Dapatkan badge keahlian dengan menyelesaikan kursus Menyiapkan Lingkungan Pengembangan Aplikasi di Google Cloud, yang memungkinkan Anda mempelajari cara membangun dan menghubungkan infrastruktur cloud yang berpusat pada penyimpanan menggunakan kemampuan dasar teknologi berikut: Cloud Storage, Identity and Access Management, Cloud Functions, dan Pub/Sub.
Pelajari lebih lanjut
Selesaikan badge keahlian pengantar Mengimplementasikan Cloud Load Balancing untuk Compute Engine untuk menunjukkan keterampilan dalam hal berikut: membuat dan men-deploy virtual machine di Compute Engine serta mengonfigurasi load balancer aplikasi dan jaringan.
Pelajari lebih lanjut
This course provides an introduction to using Terraform for Google Cloud. It enables learners to describe how Terraform can be used to implement infrastructure as code and to apply some of its key features and functionalities to create and manage Google Cloud infrastructure.
Learners will get hands-on practice building and managing Google Cloud resources using Terraform.
Pelajari lebih lanjut
Selamat datang di kursus Mulai Menggunakan Google Kubernetes Engine. Jika Anda tertarik dengan Kubernetes, lapisan software yang berada di antara aplikasi Anda dan infrastruktur hardware Anda, maka Anda berada di tempat yang tepat! Google Kubernetes Engine menghadirkan Kubernetes sebagai layanan terkelola di Google Cloud.
Tujuan kursus ini adalah untuk memperkenalkan dasar-dasar Google Kubernetes Engine, atau GKE, sebagaimana umumnya disebut, dan cara membuat aplikasi dalam container dan menjalankannya di Google Cloud. Kursus ini dimulai dengan pengantar dasar tentang Google Cloud, lalu dilanjutkan dengan ringkasan container dan Kubernetes, arsitektur Kubernetes, dan operasi Kubernetes.
Pelajari lebih lanjut
Kursus akselerasi sesuai permintaan ini memperkenalkan peserta pada infrastruktur dan layanan platform yang komprehensif dan fleksibel yang disediakan oleh Google Cloud. Melalui kombinasi video materi edukasi, demo, dan lab interaktif, peserta akan mengeksplorasi dan men-deploy berbagai elemen solusi, termasuk membuat interkoneksi jaringan yang aman, load balancing, penskalaan otomatis, otomatisasi infrastruktur, serta layanan terkelola.
Pelajari lebih lanjut
Kursus akselerasi sesuai permintaan ini memperkenalkan peserta pada infrastruktur dan layanan platform yang komprehensif dan fleksibel yang disediakan oleh Google Cloud, dengan fokus pada Compute Engine. Melalui kombinasi video materi edukasi, demo, dan lab praktis, peserta akan mengeksplorasi dan men-deploy berbagai elemen solusi, termasuk komponen infrastruktur seperti jaringan, sistem, dan layanan aplikasi. Kursus ini juga membahas cara men-deploy solusi praktis termasuk kunci enkripsi yang disediakan pelanggan, pengelolaan keamanan dan akses, kuota dan penagihan, serta pemantauan resource.
Pelajari lebih lanjut
Kursus akselerasi sesuai permintaan ini memperkenalkan peserta pada infrastruktur dan layanan platform yang komprehensif dan fleksibel yang disediakan oleh Google Cloud, dengan fokus pada Compute Engine. Melalui kombinasi video materi edukasi, demo, dan lab interaktif, peserta akan mengeksplorasi dan men-deploy berbagai elemen solusi, termasuk komponen infrastruktur seperti jaringan, virtual machine, dan layanan aplikasi. Anda akan mempelajari cara menggunakan Google Cloud melalui konsol dan Cloud Shell. Anda juga akan mempelajari peran arsitek cloud, pendekatan desain infrastruktur, dan konfigurasi networking virtual dengan Virtual Private Cloud (VPC), Project, Jaringan, Subnetwork, alamat IP, Rute, dan Aturan firewall.
Pelajari lebih lanjut
Dasar-Dasar Google Cloud: Infrastruktur Inti memperkenalkan konsep dan terminologi penting untuk bekerja dengan Google Cloud. Melalui video dan lab interaktif, kursus ini menyajikan dan membandingkan banyak layanan komputasi dan penyimpanan Google Cloud, bersama dengan resource penting dan alat pengelolaan kebijakan.
Pelajari lebih lanjut
