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Alejandro Castillo

Menjadi anggota sejak 2026

Diamond League

14156 poin
Build Production-Ready Conversational Agents Earned Jul 27, 2026 EDT
Agent Search UI configurations on Gemini platform Earned Jul 27, 2026 EDT
Leverage data with Customer Experience Insights Earned Jul 27, 2026 EDT
Integrate Agent Assist with Telephony and Chatbot Systems Earned Jul 27, 2026 EDT
Extend CX Agents with Agent Search data stores Earned Jul 24, 2026 EDT
Evaluate and Improve Agent Development Kit Agents Earned Jul 9, 2026 EDT
Deploy an Agent with Agent Development Kit (ADK) Earned Jul 7, 2026 EDT
Accelerate Development with Antigravity Earned Jul 2, 2026 EDT
Men-deploy Aplikasi Kubernetes di Google Cloud Earned Jul 1, 2026 EDT
Model Armor: Mengamankan Deployment AI Earned Jul 1, 2026 EDT
Improve Agent Search findings on Gemini platform Earned Jul 1, 2026 EDT
Use a Third-Party Identity Provider with Workforce Identity Federation Earned Jul 1, 2026 EDT
Deploy Gemini to Transform Enterprises Earned Jul 1, 2026 EDT
Govern Agent Access with Gemini platform Earned Jun 30, 2026 EDT
Secure your Agents with Gemini platform Earned Jun 30, 2026 EDT
Govern agents with Agent Gateway, Agent Registry, and Policies Earned Jun 30, 2026 EDT
Add Agents to Gemini Earned Jun 30, 2026 EDT
Deploy Gemini with Workspace Data Sources and Model Armor Earned Jun 30, 2026 EDT
Build and Deploy Customer Experience Agents Earned Apr 15, 2026 EDT
Dasar-Dasar Agen Earned Apr 10, 2026 EDT
Plan Change Management for Gemini Deployments Earned Apr 6, 2026 EDT
Agen AI Generatif: Mentransformasi Organisasi Anda Earned Apr 6, 2026 EDT
Aplikasi AI Generatif: Mentransformasi Pekerjaan Anda Earned Apr 6, 2026 EDT
AI Generatif: Memahami Lanskap Earned Apr 6, 2026 EDT
AI Generatif: Memahami Konsep Dasar Earned Apr 6, 2026 EDT
AI Generatif: Lebih dari sekadar Chatbot Earned Apr 6, 2026 EDT
Dasar-Dasar Google Cloud Earned Mar 24, 2026 EDT
[DEPRECATED] Mempercepat Pertukaran Pengetahuan dengan Gemini Enterprise Earned Mar 24, 2026 EDT
Mengungkap Insight dengan Gemini Notebook Earned Mar 24, 2026 EDT
Pengantar Gemini Enterprise Earned Mar 24, 2026 EDT
Agen dan Kasus Penggunaan Enterprise Earned Mar 23, 2026 EDT
Customer Experience Agent Studio: Dasar-Dasar Earned Mar 23, 2026 EDT
Google Cloud AI and ML Solutions for the Public Sector Earned Mar 23, 2026 EDT

This course will equip you with the tools to develop complex conversational experiences in Conversational Agents using best practices to create production-ready agents.

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Initial deployment of Agent Search and Gemini takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience. In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini.

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In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.

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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.

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In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.

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Complete the Evaluate and Improve Agent Development Kit Agents skill badge to demonstrate your ability to use ADK's evaluation tools to "hill climb" — making measurable, iterative improvements to an agent. You will run an initial evaluation to establish a baseline, apply optimization techniques, and re-evaluate the agent to measure your success.

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In this challenge lab, you will demonstrate your ability to author agents using Agent Development Kit (ADK), deploy those agents to Agent Engine, and use them from a web app. Complete the challenge lab to earn a Google Cloud skill badge.

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Complete the Accelerate Development with Antigravity skill badge to demonstrate your proficiency in using the Antigravity IDE for developing agentic workflows. You will be tasked with configuring an MCP server, authoring custom agent skills and rules, prototyping with the Agents CLI, and deploying to the Google Cloud Agent Runtime. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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Selesaikan badge keahlian Men-deploy Aplikasi Kubernetes di Google Cloud tingkat menengah untuk menunjukkan keterampilan dalam hal berikut ini: mengonfigurasi dan membangun image container Docker, membuat dan mengelola cluster Google Kubernetes Engine (GKE), memanfaatkan kubectl untuk pengelolaan cluster yang efisien, dan men-deploy aplikasi Kubernetes dengan praktik continuous delivery (CD) yang andal.

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Kursus ini meninjau fitur keamanan penting Model Armor dan membekali Anda untuk bekerja menggunakan layanan ini. Anda akan mempelajari risiko keamanan yang terkait dengan LLM dan cara Model Armor melindungi aplikasi AI Anda.

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This course covers techniques for boosting and filtering search results, as well as the implementation of meta tags for advanced search control.

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This course provides learners the knowledge to configure Workforce Identity Federation to grant Google Cloud and Gemini access to users that authenticate using a third-party Identity Provider. The curriculum includes theory and demo videos covering workforce identity pools, OIDC and SAML providers, attribute mapping, IAM policies, and troubleshooting guidance.

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This course covers the technical side of deploying Gemini. It discusses the overall architecture of Gemini, decisions to be made when provisioning the app infrastructure, and integrating enterprise data via Data Stores, Connectors. and Actions. The course also explores the kinds of agents that can be added to Gemini. It offers guidance towards establishing a security perimeter using IAM, VPC Service Control, Context-Aware Access, and semantic controls deployed with Model Armor in Gemini platform. Finally, it empowers administrators to fine-tune the end-user experience through comprehensive configuration options, and explains how administrators keep AI deployments secure, compliant, and performant through OpenTelemetry instrumentation and prompt logging.

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In this challenge lab, you will act as a cloud engineer supporting the Cymbal Pools finance team. Your mission is to deploy a BigQuery-enabled agent to Agent Runtime to help process invoice data using natural language. Rather than building from scratch, you inherit an unsecured deployment. You must establish basic data governance by configuring the Agent Development Kit (ADK), deploying the agent with a dedicated SPIFFE identity, identifying permission blocks, and applying least-privilege IAM roles so the agent can safely query and update the BigQuery database from the Agent Runtime Playground.

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As organizations rapidly deploy AI workforces, securing these autonomous systems becomes paramount. Secure Your Agents with Gemini platform is a practical, security-first course designed to help you establish centralized, zero-trust control and comprehensive visibility over your AI ecosystem. Instead of relying on theoretical frameworks, this course teaches you how to defend AI agents the way they are actually attacked—layer by layer, with identity and access at the absolute foundation.

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This course covers the technical side of governing an AI agent workforce using Agent Gateway, Agent Registry, and Policies. It discusses the overall architecture of centralized agent governance, focusing on managing agent sprawl and securing communication with internal systems. The course explores the infrastructure and enterprise networking required to deploy the Agent Gateway, including automated deployment with Terraform and configuring private egress via Private Service Connect. It offers guidance towards establishing a zero-trust security perimeter using unique agent identities with mTLS, per-tool authorization with REQUEST_AUTHZ, and granular CEL policies. Furthermore, it empowers administrators to implement content security guardrails using Model Armor in Gemini platform and Cloud DLP to mitigate semantic threats like prompt injection and data leakage. Finally, the course explains how to manage tool discovery through the Agent Registry and ensure end-to-end observability and thr…

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In this challenge lab, you will demonstrate your ability to add agents to Gemini. You will build an agent with Agent Designer, and you will build a no-code agent with Agent Development Kit, deploy it to Agent Engine, and add it to Gemini.

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In this challenge lab, you act as a Security Engineer deploying a secure Gemini environment for Cymbal Bank. You will ground Gemini in web search and internal Workspace sources to ensure accurate, contextual responses. To maintain compliance, you will configure Model Armor policies to filter sensitive data and block threats like prompt injections and malicious URLs. Finally, you will manage specific end-user features to customize the AI experience safely

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In this course you will discover the exciting new features and capabilities of Customer Experience Agent Studio (CX Agent Studio), design AI agents from the CLI using MCP servers, learn how to evaluate your agent's performance and implement the Quality Hill Climbing process. You will also find out how to set up your agent's memory to store, retrieve, and use information across conversation turns and implement callbacks for logging or authentication, configure guardrails to protect against malicious attempts and ensure aligned responses, and deploy the agent to various channels. Additionally, you will explore the possible integrations between CX Agent Studio and CCaaS services and providers, including first party digital channel integrations with Google Telephony Platform (GTP), widgets and APIs, escalations to human agents through Google Cloud CCaaS and Gemini for customer experience, and third party telephony and CCaaS integrations with providers such as Twillio or Salesforce.

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Kursus ini memperkenalkan dasar-dasar agen AI serta mengeksplorasi bagaimana agen memberikan nilai tambah di dunia nyata. Kursus ini memberikan fondasi bagi developer, arsitek, dan pengambil keputusan teknis yang ingin memahami sistem AI melalui sudut pandang perilaku otonom yang berorientasi pada sasaran.

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This course will guide you through designing customer engagements that result in successful, well-utilized Gemini deployments. Study the art of change management, how to identify and engage sponsors, recruit early adopters, help your customer identify and address cultural change challenges and skills gaps, and effectively deliver project communications. Additionally, learn how to support your customer to plan, offer, conduct, and evaluate end-user training, leverage partner resources, and create essential project documents.

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Agen AI Generatif: Mentransformasi Organisasi Anda adalah kursus kelima dan terakhir dari jalur pembelajaran Pemimpin AI Generatif. Kursus ini membahas cara organisasi menggunakan agen AI generatif kustom untuk membantu mengatasi tantangan bisnis tertentu. Anda akan mendapatkan praktik langsung dalam membangun agen AI generatif dasar, sambil mempelajari komponen agen ini, seperti model, loop penalaran, dan alat.

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Aplikasi AI Generatif: Mentransformasi Pekerjaan Anda adalah kursus keempat dari jalur pembelajaran Generative AI Leader. Kursus ini memperkenalkan aplikasi AI generatif Google, seperti Gemini untuk Workspace dan NotebookLM. Kursus ini memandu Anda memahami konsep seperti grounding, retrieval augmented generation, menyusun perintah yang efektif, dan membangun alur kerja otomatis.

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AI Generatif: Memahami Lanskap adalah kursus ketiga dari alur pembelajaran Gen AI Leader. AI generatif mengubah cara kita bekerja dan berinteraksi dengan dunia di sekitar kita. Namun, sebagai seorang pemimpin, bagaimana Anda dapat memanfaatkan kekuatan AI untuk mendorong hasil bisnis yang nyata? Dalam kursus ini, Anda akan mempelajari berbagai lapisan dalam membangun solusi AI generatif, penawaran Google Cloud, dan faktor-faktor yang perlu dipertimbangkan saat memilih solusi.

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AI Generatif: Memahami Konsep Dasar adalah kursus kedua dari alur pembelajaran Gen AI Leader. Dalam kursus ini, Anda akan memahami konsep dasar AI generatif dengan mempelajari perbedaan antara AI, ML, dan AI generatif, serta memahami bagaimana berbagai jenis data memungkinkan AI generatif mengatasi tantangan bisnis. Anda juga akan mendapatkan insight tentang strategi Google Cloud untuk mengatasi keterbatasan model dasar dan tantangan utama dalam pengembangan dan deployment AI yang bertanggung jawab dan aman.

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Gen AI: Lebih dari Sekadar Chatbot adalah kursus pertama dari jalur pembelajaran Pemimpin AI Generatif dan tidak memiliki prasyarat. Kursus ini bertujuan untuk melampaui pemahaman dasar tentang chatbot guna mengeksplorasi potensi sebenarnya dari AI generatif untuk organisasi Anda. Anda akan mempelajari konsep seperti model dasar dan rekayasa perintah, yang penting untuk memanfaatkan kekuatan AI generatif. Kursus ini juga menjelaskan beberapa pertimbangan penting yang harus dipikirkan saat mengembangkan strategi AI generatif yang sukses untuk organisasi Anda.

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Dalam kursus tingkat pemula ini, Anda akan mendapatkan praktik langsung dengan alat dan layanan dasar Google Cloud. Video opsional disediakan untuk memberikan konteks dan ulasan lebih lanjut mengenai konsep-konsep yang dibahas dalam lab ini. Dasar-Dasar Google Cloud adalah kursus pertama yang direkomendasikan bagi peserta kursus Google Cloud— Anda bisa mengikutinya dengan pengetahuan yang minim atau tanpa pengetahuan sama sekali tentang cloud, dan mendapatkan pengalaman praktis yang dapat diterapkan pada project Google Cloud pertama Anda setelah menyelesaikan kursus ini. Mulai dari menulis perintah Cloud Shell dan men-deploy virtual machine pertama Anda, hingga menjalankan aplikasi di Kubernetes Engine atau dengan load balancing, Dasar-Dasar Google Cloud merupakan pengantar utama untuk fitur dasar platform ini.

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Padukan keahlian Google di bidang penelusuran dan AI dengan Gemini Enterprise, alat canggih yang dirancang untuk membantu karyawan menemukan informasi spesifik dari penyimpanan dokumen, email, chat, sistem tiket, dan sumber data lain, semuanya dari satu kotak penelusuran. Asisten Gemini Enterprise juga dapat membantu Anda bertukar pikiran, melakukan riset, membuat kerangka dokumen, serta mengambil tindakan seperti mengundang rekan kerja ke acara kalender untuk mempercepat pekerjaan dan kolaborasi berbasis pengetahuan dalam berbagai bentuk. (Perhatikan bahwa Gemini Enterprise sebelumnya bernama Google Agentspace, mungkin ada referensi ke nama produk sebelumnya dalam kursus ini.)

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Dalam kursus ini, Anda akan mempelajari cara menyatukan berbagai sumber seperti PDF, halaman web, dan bahkan file audio ke dalam satu ruang kerja cerdas. Anda akan mempelajari cara berinteraksi dengan dokumen untuk menemukan informasi spesifik, membuat ringkasan instan, dan memverifikasi jawaban dengan kutipan yang didukung AI.

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Kursus ini memperkenalkan Gemini Enterprise, platform canggih yang menggabungkan agen AI, penelusuran perusahaan, Gemini Notebook, dan akses data cerdas untuk menyelesaikan tantangan organisasi. Melalui contoh nyata dan eksplorasi langsung, peserta kursus akan dapat mengaitkan kemampuan Gemini Enterprise dengan kebutuhan bisnis nyata, mendeskripsikan arsitekturnya, dan menjelaskan caranya menangani akses data dan privasi di berbagai peran.

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Mempelajari cara agen AI mendorong dampak bisnis. Selanjutnya, Anda akan mempelajari cara Gemini Enterprise mengefektifkan Anda dalam membangun dan mengorkestrasi agen yang tepat, mulai dari solusi tanpa coding hingga solusi dengan coding tingkat tinggi.

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Kursus ini bertujuan untuk membekali desainer dan builder percakapan dengan konsep serta keterampilan praktis dalam merancang, membangun, dan menguji agen Pengalaman Pelanggan multimodal dan multiagen yang canggih menggunakan Customer Experience Agent Studio (CX Agent Studio).

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Building a Conversational Interface with Dialogflow CX Building conversational interfaces will enable you to engage your constituents in delightful new ways. This section will provide an overview of Dialogflow CX, which provides a range of new capabilities, languages, and functions. Scaling Equity and Access with Enterprise Translation Hub Accurate, timely and cost effective document translation has long been a challenge to providing equitable and accessible service to all constituents. In this section, explore Google's Enterprise Translation solutions which provide scalable document translation leveraging best in class Artificial Intelligence and Machine Learning, while retaining the critical human in the loop for final post editing review.

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