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Alejandro Castillo

Member since 2026

Diamond League

14156 points
Build Production-Ready Conversational Agents Earned يوليو 27, 2026 EDT
Agent Search UI configurations on Gemini platform Earned يوليو 27, 2026 EDT
Leverage data with Customer Experience Insights Earned يوليو 27, 2026 EDT
Integrate Agent Assist with Telephony and Chatbot Systems Earned يوليو 27, 2026 EDT
Extend CX Agents with Agent Search data stores Earned يوليو 24, 2026 EDT
Evaluate and Improve Agent Development Kit Agents Earned يوليو 9, 2026 EDT
Deploy an Agent with Agent Development Kit (ADK) Earned يوليو 7, 2026 EDT
Accelerate Development with Antigravity Earned يوليو 2, 2026 EDT
Deploy Kubernetes Applications on Google Cloud Earned يوليو 1, 2026 EDT
Model Armor: Securing AI Deployments Earned يوليو 1, 2026 EDT
Improve Agent Search findings on Gemini platform Earned يوليو 1, 2026 EDT
Use a Third-Party Identity Provider with Workforce Identity Federation Earned يوليو 1, 2026 EDT
Deploy Gemini to Transform Enterprises Earned يوليو 1, 2026 EDT
Govern Agent Access with Gemini platform Earned يونيو 30, 2026 EDT
Secure your Agents with Gemini platform Earned يونيو 30, 2026 EDT
Govern agents with Agent Gateway, Agent Registry, and Policies Earned يونيو 30, 2026 EDT
Add Agents to Gemini Earned يونيو 30, 2026 EDT
Deploy Gemini with Workspace Data Sources and Model Armor Earned يونيو 30, 2026 EDT
Build and Deploy Customer Experience Agents Earned أبريل 15, 2026 EDT
Agent Fundamentals Earned أبريل 10, 2026 EDT
Plan Change Management for Gemini Deployments Earned أبريل 6, 2026 EDT
Gen AI Agents: Transform Your Organization Earned أبريل 6, 2026 EDT
Gen AI Apps: Transform Your Work Earned أبريل 6, 2026 EDT
Gen AI: Navigate the Landscape Earned أبريل 6, 2026 EDT
Gen AI: Unlock Foundational Concepts Earned أبريل 6, 2026 EDT
Gen AI: Beyond the Chatbot Earned أبريل 6, 2026 EDT
Google Cloud Essentials Earned مارس 24, 2026 EDT
Accelerate Knowledge Exchange with Gemini Enterprise Earned مارس 24, 2026 EDT
Unlock Insights with Gemini Notebook Earned مارس 24, 2026 EDT
Introduction to Gemini Enterprise Earned مارس 24, 2026 EDT
Enterprise Agents and Use Cases Earned مارس 23, 2026 EDT
Customer Experience Agent Studio: Fundamentals Earned مارس 23, 2026 EDT
Google Cloud AI and ML Solutions for the Public Sector Earned مارس 23, 2026 EDT

This course will equip you with the tools to develop complex conversational experiences in Conversational Agents using best practices to create production-ready agents.

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Initial deployment of Agent Search and Gemini takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience. In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini.

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In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.

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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.

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In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.

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Complete the Evaluate and Improve Agent Development Kit Agents skill badge to demonstrate your ability to use ADK's evaluation tools to "hill climb" — making measurable, iterative improvements to an agent. You will run an initial evaluation to establish a baseline, apply optimization techniques, and re-evaluate the agent to measure your success.

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In this challenge lab, you will demonstrate your ability to author agents using Agent Development Kit (ADK), deploy those agents to Agent Engine, and use them from a web app. Complete the challenge lab to earn a Google Cloud skill badge.

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Complete the Accelerate Development with Antigravity skill badge to demonstrate your proficiency in using the Antigravity IDE for developing agentic workflows. You will be tasked with configuring an MCP server, authoring custom agent skills and rules, prototyping with the Agents CLI, and deploying to the Google Cloud Agent Runtime. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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Complete the intermediate Deploy Kubernetes Applications on Google Cloud skill badge course to demonstrate skills in the following: Configuring and building Docker container images.Creating and managing Google Kubernetes Engine (GKE) clusters.Utilizing kubectl for efficient cluster management.Deploying Kubernetes applications with robust continuous delivery (CD) practices.

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This course reviews the essential security features of Model Armor and equips you to work with the service. You’ll learn about the security risks associated with LLMs and how Model Armor protects your AI apps. Explore other content in the Gemini Agent Ready (GEAR) program.

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This course covers techniques for boosting and filtering search results, as well as the implementation of meta tags for advanced search control.

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This course provides learners the knowledge to configure Workforce Identity Federation to grant Google Cloud and Gemini access to users that authenticate using a third-party Identity Provider. The curriculum includes theory and demo videos covering workforce identity pools, OIDC and SAML providers, attribute mapping, IAM policies, and troubleshooting guidance.

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This course covers the technical side of deploying Gemini. It discusses the overall architecture of Gemini, decisions to be made when provisioning the app infrastructure, and integrating enterprise data via Data Stores, Connectors. and Actions. The course also explores the kinds of agents that can be added to Gemini. It offers guidance towards establishing a security perimeter using IAM, VPC Service Control, Context-Aware Access, and semantic controls deployed with Model Armor in Gemini platform. Finally, it empowers administrators to fine-tune the end-user experience through comprehensive configuration options, and explains how administrators keep AI deployments secure, compliant, and performant through OpenTelemetry instrumentation and prompt logging.

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In this challenge lab, you will act as a cloud engineer supporting the Cymbal Pools finance team. Your mission is to deploy a BigQuery-enabled agent to Agent Runtime to help process invoice data using natural language. Rather than building from scratch, you inherit an unsecured deployment. You must establish basic data governance by configuring the Agent Development Kit (ADK), deploying the agent with a dedicated SPIFFE identity, identifying permission blocks, and applying least-privilege IAM roles so the agent can safely query and update the BigQuery database from the Agent Runtime Playground.

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As organizations rapidly deploy AI workforces, securing these autonomous systems becomes paramount. Secure Your Agents with Gemini platform is a practical, security-first course designed to help you establish centralized, zero-trust control and comprehensive visibility over your AI ecosystem. Instead of relying on theoretical frameworks, this course teaches you how to defend AI agents the way they are actually attacked—layer by layer, with identity and access at the absolute foundation.

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This course covers the technical side of governing an AI agent workforce using Agent Gateway, Agent Registry, and Policies. It discusses the overall architecture of centralized agent governance, focusing on managing agent sprawl and securing communication with internal systems. The course explores the infrastructure and enterprise networking required to deploy the Agent Gateway, including automated deployment with Terraform and configuring private egress via Private Service Connect. It offers guidance towards establishing a zero-trust security perimeter using unique agent identities with mTLS, per-tool authorization with REQUEST_AUTHZ, and granular CEL policies. Furthermore, it empowers administrators to implement content security guardrails using Model Armor in Gemini platform and Cloud DLP to mitigate semantic threats like prompt injection and data leakage. Finally, the course explains how to manage tool discovery through the Agent Registry and ensure end-to-end observability and thr…

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In this challenge lab, you will demonstrate your ability to add agents to Gemini. You will build an agent with Agent Designer, and you will build a no-code agent with Agent Development Kit, deploy it to Agent Engine, and add it to Gemini.

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In this challenge lab, you act as a Security Engineer deploying a secure Gemini environment for Cymbal Bank. You will ground Gemini in web search and internal Workspace sources to ensure accurate, contextual responses. To maintain compliance, you will configure Model Armor policies to filter sensitive data and block threats like prompt injections and malicious URLs. Finally, you will manage specific end-user features to customize the AI experience safely

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In this course you will discover the exciting new features and capabilities of Customer Experience Agent Studio (CX Agent Studio), design AI agents from the CLI using MCP servers, learn how to evaluate your agent's performance and implement the Quality Hill Climbing process. You will also find out how to set up your agent's memory to store, retrieve, and use information across conversation turns and implement callbacks for logging or authentication, configure guardrails to protect against malicious attempts and ensure aligned responses, and deploy the agent to various channels. Additionally, you will explore the possible integrations between CX Agent Studio and CCaaS services and providers, including first party digital channel integrations with Google Telephony Platform (GTP), widgets and APIs, escalations to human agents through Google Cloud CCaaS and Gemini for customer experience, and third party telephony and CCaaS integrations with providers such as Twillio or Salesforce.

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This course introduces the fundamentals of AI agents and explores where agents add value in the real world. It provides a foundation for developers, architects, and technical decision-makers who want to understand AI systems through the lens of autonomous, goal-directed behavior. Explore other content in the Gemini Agent Ready (GEAR) program.

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This course will guide you through designing customer engagements that result in successful, well-utilized Gemini deployments. Study the art of change management, how to identify and engage sponsors, recruit early adopters, help your customer identify and address cultural change challenges and skills gaps, and effectively deliver project communications. Additionally, learn how to support your customer to plan, offer, conduct, and evaluate end-user training, leverage partner resources, and create essential project documents.

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Gen AI Agents: Transform Your Organization is the fifth and final course of the Gen AI Leader learning path. This course explores how organizations can use custom gen AI agents to help tackle specific business challenges. You gain hands-on practice building a basic gen AI agent, while exploring the components of these agents, such as models, reasoning loops, and tools. Explore other content in the Gemini Agent Ready (GEAR) program.

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Transform Your Work With Gen AI Apps is the fourth course of the Gen AI Leader learning path. This course introduces Google’s gen AI applications, such as Google Workspace with Gemini and Gemini Notebook. It guides you through concepts like grounding, retrieval augmented generation, constructing effective prompts and building automated workflows.

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Gen AI: Navigate the Landscape is the third course of the Gen AI Leader learning path. Gen AI is changing how we work and interact with the world around us. But as a leader, how can you harness its power to drive real business outcomes? In this course, you explore the different layers of building gen AI solutions, Google Cloud’s offerings, and the factors to consider when selecting a solution.

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Gen AI: Unlock Foundational Concepts is the second course of the Gen AI Leader learning path. In this course, you unlock the foundational concepts of generative AI by exploring the differences between AI, ML, and gen AI, and understanding how various data types enable generative AI to address business challenges. You also gain insights into Google Cloud strategies to address the limitations of foundation models and the key challenges for responsible and secure AI development and deployment.

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Gen AI: Beyond the Chatbot is the first course of the Gen AI Leader learning path and has no prerequisites. This course aims to move beyond the basic understanding of chatbots to explore the true potential of generative AI for your organization. You explore concepts like foundation models and prompt engineering, which are crucial for leveraging the power of gen AI. The course also guides you through important considerations you should make when developing a successful gen AI strategy for your organization.

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In this introductory-level course, you get hands-on practice with the Google Cloud’s fundamental tools and services. Optional videos are provided to provide more context and review for the concepts covered in the labs. Google Cloud Essentials is a recommendeded first course for the Google Cloud learner - you can come in with little or no prior cloud knowledge, and come out with practical experience that you can apply to your first Google Cloud project. From writing Cloud Shell commands and deploying your first virtual machine, to running applications on Kubernetes Engine or with load balancing, Google Cloud Essentials is a prime introduction to the platform’s basic features.

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Unite Google’s expertise in search and AI with Gemini Enterprise, a powerful tool designed to help employees find specific information from document storage, email, chats, ticketing systems, and other data sources, all from a single search bar. The Gemini Enterprise assistant can also help brainstorm, research, outline documents, and take actions like inviting coworkers to a calendar event to accelerate knowledge work and collaboration of all kinds. (Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)

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In this course, you will learn how to centralize diverse sources like PDFs, web pages, and even audio files into a single, intelligent workspace. You will learn to chat with your documents to find specific information, generate instant summaries, and verify answers with AI-powered citations.

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This course introduces Gemini Enteprise, a powerful platform that brings together AI agents, enterprise search, Gemini Notebook, and intelligent data access to solve organizational challenges. Through real-world examples and hands-on exploration, learners will be able to connect Gemini Enterprise capabilities to real business needs, describe its architecture, and explain how it handles data access and privacy across roles. Explore other content in the Gemini Agent Ready (GEAR) program.

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Discover how AI agents drive business impact. You’ll map agent types to your KPIs and explore use cases that solve real bottlenecks. Then, learn how Gemini Enterprise empowers you to build and orchestrate the right agents—from no-code to high-code solutions. Explore other content in the Gemini Agent Ready (GEAR) program.

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This course aims to equip conversational designers and builders with the concepts and practical skills to design, build, and test sophisticated, multi-agent, and multimodal Customer Experience agents using Customer Experience Agent Studio (CX Agent Studio).

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Building a Conversational Interface with Dialogflow CX Building conversational interfaces will enable you to engage your constituents in delightful new ways. This section will provide an overview of Dialogflow CX, which provides a range of new capabilities, languages, and functions. Scaling Equity and Access with Enterprise Translation Hub Accurate, timely and cost effective document translation has long been a challenge to providing equitable and accessible service to all constituents. In this section, explore Google's Enterprise Translation solutions which provide scalable document translation leveraging best in class Artificial Intelligence and Machine Learning, while retaining the critical human in the loop for final post editing review.

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