Arman Katia
成为会员时间：2024
在 Google Cloud 上实施云安全基础措施
Earned Feb 16, 2026 EST
Google Cloud Security for the Public Sector
Earned Feb 16, 2026 EST
生成式 AI：剖析基本概念
Earned Jan 31, 2026 EST
生成式 AI：不只是聊天机器人
Earned Dec 29, 2025 EST
Advanced Conversation Design
Earned Nov 28, 2024 EST
对话设计基础知识
Earned Nov 28, 2024 EST
Implement Enterprise Design Patterns with CX Agent Studio
Earned Nov 28, 2024 EST
Conversational AI Voice and Chat Integrations
Earned Nov 27, 2024 EST
[DEPRECATED] Advanced Performance Measurement
Earned Nov 24, 2024 EST
[DEPRECATED] Basic Performance Measurement
Earned Nov 23, 2024 EST
[Deprecated] Advanced Webhook Concepts
Earned Nov 23, 2024 EST
[DEPRECATED] Webhook fundamentals
Earned Nov 23, 2024 EST
完成在 Google Cloud 上实施云安全基础措施技能徽章中级课程， 展示自己在以下方面的技能：使用 Identity and Access Management (IAM) 创建和分配角色； 创建和管理服务账号；跨虚拟私有云 (VPC) 网络实现专用连接； 使用 Identity-Aware Proxy 限制应用访问权限； 使用 Cloud Key Management Service (KMS) 管理密钥和加密数据；创建专用 Kubernetes 集群。
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Work Safer
With Work Safer, public sector organizations can benefit from a cloud first, zero trust security model that provides always up-to-date protection against cyber-attacks. The endpoint security covers mobile devices, desktop devices, Chromebook laptops, and meeting room hardware giving an elevated user experience for all users.
DDoS mitigation and network threat intelligence in Google Cloud
This session discusses mitigation techniques provided by Google Cloud to protect workloads from distributed denial-of-services (DDoS) attacks using Google Cloud Armor and its advanced threat intelligence features. Mitigation topics covered in this course include Adaptive Protection, bot management, rate limiting, and managed protection.
Assured Controls in Google Workspace
Assured Controls helps you meet compliance standards in regulated markets such as the public sector. Learn how you can control provider actions related to your data.
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生成式 AI：剖析基本概念是“Gen AI Leader”学习路线的第二门课程。在本课程中，您将探索 AI、机器学习和生成式 AI 之间的差异，了解各种数据类型如何赋能生成式 AI 来应对业务挑战，从而了解生成式 AI 的基本概念。您还将深入了解 Google Cloud 应对基础模型局限性的策略，以及负责任和安全的 AI 开发与部署面临哪些关键挑战。
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生成式 AI：不只是聊天机器人是 Gen AI Leader 学习路线的第一门课程，没有前提条件要求。本课程旨在带您超越对聊天机器人的浅层认知，深入挖掘生成式 AI 为您的组织带来的真正潜力。您将探索基础模型和提示工程等概念，它们对于利用生成式 AI 的强大功能至关重要。本课程还将提供指导，让您了解在为组织制定成功的生成式 AI 策略时，应考虑哪些重要因素。
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In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.
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本课程将探讨对话设计的基本原则，助您打造引人入胜且有效的聊天机器人，模拟真人般的对话体验。
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This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX
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This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it
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This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.
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In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.
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