Arman Katia
Member since 2024
Implement Cloud Security Fundamentals on Google Cloud
Earned פבר 16, 2026 EST
Google Cloud Security for the Public Sector
Earned פבר 16, 2026 EST
Gen AI: Unlock Foundational Concepts
Earned ינו 31, 2026 EST
Gen AI: Beyond the Chatbot
Earned דצמ 29, 2025 EST
Advanced Conversation Design
Earned נוב 28, 2024 EST
Conversation Design Fundamentals
Earned נוב 28, 2024 EST
Implement Enterprise Design Patterns with CX Agent Studio
Earned נוב 28, 2024 EST
Conversational AI Voice and Chat Integrations
Earned נוב 27, 2024 EST
[DEPRECATED] Advanced Performance Measurement
Earned נוב 24, 2024 EST
[DEPRECATED] Basic Performance Measurement
Earned נוב 23, 2024 EST
[Deprecated] Advanced Webhook Concepts
Earned נוב 23, 2024 EST
[DEPRECATED] Webhook fundamentals
Earned נוב 23, 2024 EST
Complete the intermediate Implement Cloud Security Fundamentals on Google Cloud skill badge course to demonstrate skills in the following: creating and assigning roles with Identity and Access Management (IAM); creating and managing service accounts; enabling private connectivity across virtual private cloud (VPC) networks; restricting application access using Identity-Aware Proxy; managing keys and encrypted data using Cloud Key Management Service (KMS); and creating a private Kubernetes cluster.
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Work Safer
With Work Safer, public sector organizations can benefit from a cloud first, zero trust security model that provides always up-to-date protection against cyber-attacks. The endpoint security covers mobile devices, desktop devices, Chromebook laptops, and meeting room hardware giving an elevated user experience for all users.
DDoS mitigation and network threat intelligence in Google Cloud
This session discusses mitigation techniques provided by Google Cloud to protect workloads from distributed denial-of-services (DDoS) attacks using Google Cloud Armor and its advanced threat intelligence features. Mitigation topics covered in this course include Adaptive Protection, bot management, rate limiting, and managed protection.
Assured Controls in Google Workspace
Assured Controls helps you meet compliance standards in regulated markets such as the public sector. Learn how you can control provider actions related to your data.
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Gen AI: Unlock Foundational Concepts is the second course of the Gen AI Leader learning path. In this course, you unlock the foundational concepts of generative AI by exploring the differences between AI, ML, and gen AI, and understanding how various data types enable generative AI to address business challenges. You also gain insights into Google Cloud strategies to address the limitations of foundation models and the key challenges for responsible and secure AI development and deployment.
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Gen AI: Beyond the Chatbot is the first course of the Gen AI Leader learning path and has no prerequisites. This course aims to move beyond the basic understanding of chatbots to explore the true potential of generative AI for your organization. You explore concepts like foundation models and prompt engineering, which are crucial for leveraging the power of gen AI. The course also guides you through important considerations you should make when developing a successful gen AI strategy for your organization.
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In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.
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This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences. Explore other content in the Gemini Agent Ready (GEAR) program.
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This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX
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This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it
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This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.
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In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.
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