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Complete the intermediate Explore Generative AI in Agent Platform skill badge to demonstrate skills in text generation, image and video analysis for enhanced content creation, and applying function calling techniques within the Gemini API. Discover how to leverage sophisticated Gemini techniques, explore multimodal content generation, and expand the capabilities of your AI-powered projects. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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In this course you will learn how to leverage Conversational Insights to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
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Complete the intermediate Develop Gen AI Apps with Gemini and Streamlit skill badge course to demonstrate skills in text generation, applying function calls with the Python SDK and Gemini API, and deploying a Streamlit application with Cloud Run. In this course, you learn Gemini prompting, test Streamlit apps in Cloud Shell, and deploy them as Docker containers in Cloud Run. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Earn the Introductory Skill Badge by completing the Implement Speech and Language Solutions with Pre-trained APIs course, where you learn how to use speech related API tools to synthesise and transcribe speech.
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Complete the introductory Build Real World AI Applications with Gemini and Imagen skill badge to demonstrate skills in the following: image recognition, natural language processing, image generation using Google's powerful Gemini and Imagen models, deploying applications on the Google Cloud Agent Platform. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.
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Complete the introductory Prompt Design in Agent Platform skill badge to demonstrate skills in the following: prompt engineering, image analysis, and multimodal generative techniques, within Agent Platform. Discover how to craft effective prompts, guide generative AI output, and apply Gemini models to real-world marketing scenarios. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Transform your understanding of customer service with this course on Gemini Enterprise for Customer Experience (GECX) and its powerful generative AI capabilities. You'll start by tracing the journey of contact centers, understanding how they've evolved and where gen AI is propelling them next. Then, you'll gain a deep understanding of the core building blocks within the GECX solution, seeing how each component contributes to delivering exceptional customer experiences. The course concludes by exploring the robust business case for GECX, along with practical use cases and the various user personas that benefit from this innovative solution. Explore other content in the Gemini Agent Ready (GEAR) program.
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Explore Generative AI in Agent Platform
Earned fév. 13, 2025 EST
Conversational Insights
Earned fév. 11, 2025 EST
Develop Gen AI Apps with Gemini and Streamlit
Earned fév. 10, 2025 EST
Implement Speech and Language Solutions with Pre-trained APIs
Earned fév. 9, 2025 EST
Build Real World AI Applications with Gemini and Imagen
Earned fév. 7, 2025 EST
[DEPRECATED] Agent Summarization (Custom)
Earned fév. 7, 2025 EST
Prompt Design in Agent Platform
Earned fév. 5, 2025 EST
Conversational AI and its Engagement Framework
Earned fév. 2, 2025 EST