Troy Ham
Date d'abonnement : 2023
Ligue de Diamant
41007 points
Date d'abonnement : 2023
Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
This video covers how to use NotebookLM for common marketing tasks like analyzing customer feedback, conducting market research, and generating content ideas.
This course teaches you how to administer Google AppSheet, a no-code app development platform. In this course, you learn how to plan an AppSheet rollout strategy in your enterprise. You also learn how to manage AppSheet teams by using the standard or organizational model, and how to implement governance policies. We discuss how data sources and sample apps can be shared within the enterprise, and the options available for external integration and monitoring with AppSheet.
This course teaches you how to create an image captioning model by using deep learning. You learn about the different components of an image captioning model, such as the encoder and decoder, and how to train and evaluate your model. By the end of this course, you will be able to create your own image captioning models and use them to generate captions for images
This course introduces you to the Transformer architecture and the Bidirectional Encoder Representations from Transformers (BERT) model. You learn about the main components of the Transformer architecture, such as the self-attention mechanism, and how it is used to build the BERT model. You also learn about the different tasks that BERT can be used for, such as text classification, question answering, and natural language inference.This course is estimated to take approximately 45 minutes to complete.
This course gives you a synopsis of the encoder-decoder architecture, which is a powerful and prevalent machine learning architecture for sequence-to-sequence tasks such as machine translation, text summarization, and question answering. You learn about the main components of the encoder-decoder architecture and how to train and serve these models. In the corresponding lab walkthrough, you’ll code in TensorFlow a simple implementation of the encoder-decoder architecture for poetry generation from the beginning.
This course will introduce you to the attention mechanism, a powerful technique that allows neural networks to focus on specific parts of an input sequence. You will learn how attention works, and how it can be used to improve the performance of a variety of machine learning tasks, including machine translation, text summarization, and question answering. This course is estimated to take approximately 45 minutes to complete.
Learn how to use Gemini Notebook to create a personalized study guide for the Professional Machine Learning Engineer (PMLE) certification exam. You'll review Gemini Notebook features, create a notebook, and use the study guide to practice for a certification exam.
Transform Your Work With Gen AI Apps is the fourth course of the Gen AI Leader learning path. This course introduces Google’s gen AI applications, such as Google Workspace with Gemini and Gemini Notebook. It guides you through concepts like grounding, retrieval augmented generation, constructing effective prompts and building automated workflows.
Identify critical assets and their compliance requirements.
Gen AI: Beyond the Chatbot is the first course of the Gen AI Leader learning path and has no prerequisites. This course aims to move beyond the basic understanding of chatbots to explore the true potential of generative AI for your organization. You explore concepts like foundation models and prompt engineering, which are crucial for leveraging the power of gen AI. The course also guides you through important considerations you should make when developing a successful gen AI strategy for your organization.
This quiz tests your GDC Air-Gapped Security Operator Fundamental knowledge.
Gen AI: Navigate the Landscape is the third course of the Gen AI Leader learning path. Gen AI is changing how we work and interact with the world around us. But as a leader, how can you harness its power to drive real business outcomes? In this course, you explore the different layers of building gen AI solutions, Google Cloud’s offerings, and the factors to consider when selecting a solution.
This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.
Google Cloud : Prompt Engineering Guide examines generative AI tools, how they work. We'll explore how to combine Google Cloud knowledge with prompt engineering to improve Gemini responses.
This course covers how to use Gemini in Google Drive to manage and retrieve files. Learn to locate assets using natural language, extract specific facts via AI Overviews without opening files, instantly summarize multiple media formats, and save file collections as Projects for repeatable research. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps you secure your cloud environment and resources. You learn how to deploy example workloads into an environment in Google Cloud, identify security misconfigurations with Gemini, and remediate security misconfigurations with Gemini. Using a hands-on lab, you experience how Gemini improves your cloud security posture. Duet AI was renamed to Gemini, our next-generation model.
In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps administrators provision infrastructure. You learn how to prompt Gemini to explain infrastructure, deploy GKE clusters and update existing infrastructure. Using a hands-on lab, you experience how Gemini improves the GKE deployment workflow. Duet AI was renamed to Gemini, our next-generation model.
This course introduces Google Vids, an AI-powered creation tool in Google Workspace that helps you turn raw documents into professional, engaging videos without prior editing experience. You will learn how to quickly generate drafts using templates and automated tools, as well as how to customize your content with transcript-based editing, dynamic visual enhancements, and custom music. Finally, you will explore how to integrate AI avatars and voiceovers to seamlessly narrate your presentations across various business use cases.
This course covers how to use Gemini in Google Sheets to automate data organization and crunch complex numbers. Learn to structure tables from raw text, auto-populate data using natural language, generate native spreadsheet formulas on demand, and rapidly extract high-level insights or visualizations without needing advanced spreadsheet expertise. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
Take these next steps to learn more about the Google Security Operations Platform. Build on fundamental knowledge to go deeper on customization and tuning.
AI inference is the process of using a trained machine learning model to make predictions on new, unseen data by applying learned patterns. This course is designed for developers, data scientists, and ML engineers interested in quickly deploying AI inference services on Cloud Run. It is useful for those familiar with cloud-based serverless application deployment solutions, but who may not have experience with running AI inference using Google Cloud serverless products. The course includes examples that deploys a model for AI inference with GPUs and integrates gen AI apps with data storage services.
Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. Innovating with Google Cloud Artificial Intelligence explores how organizations can use AI and ML to transform their business processes. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
This video covers how you can leverage Notebook LM to "eat the frog" on your to-do list by automating complex tasks like summarizing legislation and mapping services, saving you hours of work.
This video will cover how to use NotebookLM to gather and analyze publicly available information, combine it with internal documents, and extract key competitive insights.
This video covers how you can create your own Brevity Gem to summarize and transform messy notes or long documents into clear, concise, executive-ready summaries.
This video covers how NotebookLM can revolutionize customer insight gathering from call or chat transcripts. You'll learn to upload PDF transcripts of hundreds of conversations (even multilingual ones!) and quickly extract key themes, trending topics, and actionable insights without listening for hours. Discover how to save findings, share notebooks, and even generate interactive podcast summaries of your data.
This video covers how you can use Gemini to summarize long documents in Google Workspace, so you can quickly get the information you need and save time. You'll learn how to use Gemini to summarize entire documents or just selected text, as well as how to use Gemini in Drive to summarize across multiple files.
This video covers how to use Gemini and Apps Script to automate manual tasks across Google Workspace. You'll learn to prompt Gemini to generate Apps Script code that automatically drafts email reminders in Google Sheets for tasks not marked 'Complete.' Automate your workflow with little to no technical expertise, freeing up time for more important work and eliminating manual follow-ups.
This video will cover how you can leverage Gemini's advanced AI capabilities in Google Docs to brainstorm ideas, draft various marketing content, and collaborate with your team.
This video covers how to use Gemini in Slides to automatically generate meeting recaps and draft follow-up emails, which can streamline your post-meeting workflow and save you time.
This video covers how you can leverage Gemini's advanced AI capabilities within Google Sheets to effortlessly pull data and generate insights in minutes, all without the need for any technical or coding background.
This video covers using AI to identify weaknesses and hidden assumptions in your strategy. You'll learn the "Poke Holes" method, a simple way to pressure-test your plans with AI prompts, uncovering gaps and strengthening your strategic thinking.
This video covers how to eliminate tedious manual data entry using Gemini. Learn how to take a picture or screenshot of data (from PDFs, paper, or images) and prompt Gemini to instantly convert it into a structured Google Sheet. Discover this simple hack to save countless hours transcribing data, turning Gemini into your personal data entry assistant. Just snap, prompt, and export!
This video will cover how to leverage Gemini Gems to create authentic social media posts in your leader's unique voice. Learn to overcome the challenge of scaling executive social presence by training a Gem with writing samples and clear instructions. Discover how to generate engaging posts quickly, saving time while amplifying thought leadership and ensuring authenticity.
This video covers prompt engineering fundamentals for effective AI communication. Learn a simple framework (Persona, Task, Context, Format) to craft clear prompts, getting better, faster results from Gemini in Google Workspace. Discover how to use natural language, be specific, and iterate for optimal AI assistance.
Gen AI: Unlock Foundational Concepts is the second course of the Gen AI Leader learning path. In this course, you unlock the foundational concepts of generative AI by exploring the differences between AI, ML, and gen AI, and understanding how various data types enable generative AI to address business challenges. You also gain insights into Google Cloud strategies to address the limitations of foundation models and the key challenges for responsible and secure AI development and deployment.
Google Threat Intelligence provides unmatched visibility into threats by delivering detailed and timely threat intelligence to security teams around the world. This course covers the various capabilities of Google Threat Intelligence and common ways that organizations use this product to proactively mitigate threats.
This training course introduces Cloud NGFW. Topics include how Cloud NGFW provides centralized firewall management, centralized firewall visibility, advanced threat protection, and firewall insights.
In this course you will learn how Contact Center AI Agent Assist can enhance the productivity of human agents while interacting with customers through the Voice channel, as well as the options available for integration with other platforms in the CCAI ecosystem.
This course provides an introduction to the GDC platform—which enables you to host, control, and manage infrastructure and services directly on your premises. GDC air-gapped is one component of Google Distributed Cloud offering which aligns to Google’s digital sovereignty vision. It supports public-sector customers and commercial entities that have strict data residency, security or privacy requirements.
Gen AI Agents: Transform Your Organization is the fifth and final course of the Gen AI Leader learning path. This course explores how organizations can use custom gen AI agents to help tackle specific business challenges. You gain hands-on practice building a basic gen AI agent, while exploring the components of these agents, such as models, reasoning loops, and tools. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
Welcome to the Cloud TPUs course. We'll explore the advantages and disadvantages of TPUs in various scenarios and compare different TPU accelerators to help you choose the right fit. You'll learn strategies to maximize performance and efficiency for your AI models and understand the significance of GPU/TPU interoperability for flexible machine learning workflows. Through engaging content and practical demos, we'll guide you step-by-step in leveraging TPUs effectively.
Curious about the powerful hardware behind AI? This module breaks down performance-optimized AI computers, showing you why they're so important. We'll explore how CPUs, GPUs, and TPUs make AI tasks super fast, what makes each one unique, and how AI software gets the most out of them. By the end, you'll know exactly how to pick the right GPU for your AI projects, helping you make smart choices for your AI workloads.
Ready to get started with AI Hypercomputer? This course makes it easy! We'll cover the basics of what they are and how they help AI with AI workloads. You'll learn about the different components inside a hypercomputer, like GPUs, TPUs, and CPUs, and discover how to pick the right deployment approach for your needs.
Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Network Engineer certification exam. You'll review Gemini Notebook features, add sources to your notebook, and learn how to personalize your Gemini Notebook experience to study for the exam.
The first course provides a high-level overview of security fundamentals on the GDC platform.
This course gives you a deep dive into the workflows of Tier 3 analysts.
This course goes beyond the basics of Data Studio to explore the powerful features and capabilities of Data Studio Pro. Learn how to leverage team workspaces for efficient collaboration, enhance data security and administration, and utilize Google Cloud Customer Care for support. Discover premium features that elevate your data visualization and reporting capabilities. This course is designed for users who already have a foundational understanding of Data Studio and want to unlock its full potential for their business or organization.
This video covers how to create your own Gemini Gems, advanced AI capabilities that can automate repetitive tasks and supercharge your productivity.
This course gives you a deep dive into the workflows of Tier 1 and Tier 2 security analysts.
In this introductory course, you'll learn how Looker can help you explore, analyze, and visualize your data to drive better decisions. Through a combination of video lectures and demos, you'll discover how to connect to various data sources, build interactive dashboards, and perform effective data analysis. Whether you're a data analyst, BI analyst, data scientist or business user, this course will equip you with the foundational knowledge to start using Looker effectively, regardless of your background.
This L300 course explores the intricacies of the hardware and networking infrastructure, examines the role of Kubernetes in container orchestration, and how to master the deployment process. The course emphasizes critical security aspects, guiding you through defense-in-depth design, zero-trust architecture, and essential operational security measures for protecting sensitive data. You'll also gain valuable insights into operational aspects, such as resource management, upgrades, and solutions tailored for GDC customers.
This course was designed to prepare Google Workspace Administrators to troubleshoot common Google Workspace issues. Learners will practice diagnosing and resolving problems in Gmail, Calendar, and Drive, and navigating the Admin console. They will also experience analyzing audit logs to troubleshoot security issues, and gathering information and using available resources to troubleshoot and report technical issues.
This course empowers learners to secure their Google Workspace environment. Learners will implement strong password policies and two-step verification to govern user access. They will then utilize the security investigation tool to proactively identify and respond to security risks. Next, they will manage third-party app access and mobile devices to ensure security. Finally, learners will enforce email security and compliance measures to protect organizational data.
This course equips learners with skills to govern data within their Google Workspace environment. Learners will explore data loss prevention rules in Gmail and Drive to prevent data leakage. They will then learn how to use Google Vault for data retention, preservation, and retrieval purposes. Next, they will learn how to configure data regions and export settings to align with regulations. Finally, learners will discover how to classify data using labels for enhanced organization and security.
This course was designed to give learners a comprehensive understanding of Google Workspace core services. Learners will explore enabling, disabling, and configuring settings for these services, including Gmail, Calendar, Drive, Meet, Chat, and Docs. Next, they'll learn how to deploy and manage Gemini to empower their users. Finally, learners will examine use cases for AppSheet and Apps Script to automate tasks and extend the functionality of Google Workspace applications.
This course was designed to provide an understanding of user and resource management in Google Workspace. Learners will explore the configuration of organizational units to align with their organization's needs. Additionally, learners will discover how to manage various types of Google Groups. They will also develop expertise in managing domain settings within Google Workspace. Finally, learners will master the optimization and structuring of resources within their Google Workspace environment.
Learn how to use Gemini Notebook to create a personalized study guide for the Professional Data Engineer certification exam. You'll review Gemini Notebook features, create a notebook in Gemini Notebook, and learn how to use a study guide to practice for a certification exam.
As the use of enterprise Artificial Intelligence and Machine Learning continues to grow, so too does the importance of building it responsibly. A challenge for many is that talking about responsible AI can be easier than putting it into practice. If you’re interested in learning how to operationalize responsible AI in your organization, this course is for you. In this course, you will learn how Google Cloud does this today, together with best practices and lessons learned, to serve as a framework for you to build your own responsible AI approach.
This course reviews the essential security features of Model Armor and equips you to work with the service. You’ll learn about the security risks associated with LLMs and how Model Armor protects your AI apps. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
Artificial Intelligence (AI) offers transformative possibilities, but it also introduces new security challenges. This course equips security and data protection leaders with strategies to securely manage AI within their organizations. Learn a framework for proactively identifying and mitigating AI-specific risks, protecting sensitive data, ensuring compliance, and building a resilient AI infrastructure. Pick use cases from four different industries to explore how these strategies apply in real-world scenarios.
This course is dedicated to equipping you with the knowledge and tools needed to uncover the unique challenges faced by MLOps teams when deploying and managing Generative AI models, and exploring how Gemini Enterprise Agent Platform empowers AI teams to streamline MLOps processes and achieve success in Generative AI projects.
This course equips machine learning practitioners with the essential tools, techniques, and best practices for evaluating both generative and predictive AI models. Model evaluation is a critical discipline for ensuring that ML systems deliver reliable, accurate, and high-performing results in production. Participants will gain a deep understanding of various evaluation metrics, methodologies, and their appropriate application across different model types and tasks. The course will emphasize the unique challenges posed by generative AI models and provide strategies for tackling them effectively. By leveraging Google Cloud's Agent Platform, participants will learn how to implement robust evaluation processes for model selection, optimization, and continuous monitoring.
In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps you use Google products and services to develop, test, deploy, and manage applications. With help from Gemini, you learn how to develop and build a web application, fix errors in the application, develop tests, and query data. Using a hands-on lab, you experience how Gemini improves the software development lifecycle (SDLC). Duet AI was renamed to Gemini, our next-generation model.
This is the second of five courses in the Google Cloud Cybersecurity Certificate. In this course, you’ll explore widely-used cloud risk management frameworks, exploring security domains, compliance lifecycles, and industry standards such as HIPAA, NIST CSF, and SOC. You'll develop skills in risk identification, implementation of security controls, compliance evaluation, and data protection management. Additionally, you'll gain hands-on experience with Google Cloud and multi-cloud tools specific to risk and compliance. This course also incorporates job application and interview preparation techniques, offering a comprehensive foundation to understand and effectively navigate the complex landscape of cloud risk management.
This is the first of five courses in the Google Cloud Cybersecurity Certificate. In this course, you’ll explore the essentials of cybersecurity, including the security lifecycle, digital transformation, and key cloud computing concepts. You’ll identify common tools used by entry-level cloud security analysts to automate tasks.
This is an introductory-level microlearning course aimed at explaining what responsible AI is, why it's important, and how Google implements responsible AI in their products. It also introduces Google's 3 AI principles.
This is an introductory level micro-learning course that explores what large language models (LLM) are, the use cases where they can be utilized, and how you can use prompt tuning to enhance LLM performance. It also covers Google tools to help you develop your own Gen AI apps. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
Earn a skill badge by completing the Introduction to Generative AI, Introduction to Large Language Models and Introduction to Responsible AI courses. By passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
This is an introductory level microlearning course aimed at explaining what Generative AI is, how it is used, and how it differs from traditional machine learning methods. It also covers Google Tools to help you develop your own Gen AI apps.