Edner Yuri Eduarte
Member since 2023
Build a Certification Study Guide: PCNE Exam Prep
Earned ספט 23, 2026 EDT
Deploy Kubernetes Applications on Google Cloud
Earned ספט 16, 2026 EDT
Implementing Cloud Load Balancing for Compute Engine
Earned ספט 2, 2026 EDT
Getting Started with Terraform for Google Cloud
Earned ספט 1, 2026 EDT
Logging and Monitoring in Google Cloud
Earned אוג 28, 2026 EDT
AI Infrastructure: Deployment Types
Earned אוג 25, 2026 EDT
AI Infrastructure: Cloud TPUs
Earned אוג 25, 2026 EDT
AI Infrastructure: Cloud GPUs
Earned אוג 25, 2026 EDT
Select a Google Cloud Database for Your Applications
Earned אוג 25, 2026 EDT
Responsible AI for Developers: Interpretability & Transparency
Earned אוג 20, 2026 EDT
Responsible AI for Developers: Fairness & Bias
Earned אוג 20, 2026 EDT
Orchestrate Multi-agent Workflows with Gemini Enterprise
Earned אוג 18, 2026 EDT
Developing Applications with Cloud Run Functions on Google Cloud
Earned אוג 18, 2026 EDT
Developing Applications with Cloud Run on Google Cloud: Fundamentals
Earned אוג 17, 2026 EDT
Getting Started with Google Kubernetes Engine
Earned אוג 14, 2026 EDT
Elastic Google Cloud Infrastructure: Scaling and Automation
Earned אוג 12, 2026 EDT
Essential Google Cloud Infrastructure: Core Services
Earned אוג 12, 2026 EDT
Machine Learning Operations (MLOps) with Agent Platform: Model Evaluation
Earned אוג 11, 2026 EDT
Machine Learning Operations (MLOps) for Generative AI
Earned אוג 11, 2026 EDT
Essential Google Cloud Infrastructure: Foundation
Earned אוג 10, 2026 EDT
Build a Certification Study Guide: ACE Exam Prep
Earned אוג 6, 2026 EDT
Handle Consumer Interactions with CCaaS
Earned ספט 5, 2024 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned ספט 1, 2023 EDT
Automate Interactions with Contact Center AI
Earned אוג 26, 2023 EDT
CCAI Operations and Implementation
Earned אוג 16, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned אוג 12, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned אוג 12, 2023 EDT
Virtual Agent Development in Dialogflow ES for Software Devs
Earned אוג 10, 2023 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs
Earned אוג 6, 2023 EDT
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned יול 29, 2023 EDT
Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Network Engineer certification exam. You'll review Gemini Notebook features, add sources to your notebook, and learn how to personalize your Gemini Notebook experience to study for the exam.
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Complete the intermediate Deploy Kubernetes Applications on Google Cloud skill badge course to demonstrate skills in the following: Configuring and building Docker container images.Creating and managing Google Kubernetes Engine (GKE) clusters.Utilizing kubectl for efficient cluster management.Deploying Kubernetes applications with robust continuous delivery (CD) practices.
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Complete the introductory Implementing Cloud Load Balancing for Compute Engine skill badge to demonstrate skills in the following: creating and deploying virtual machines in Compute Engine and configuring network and application load balancers.
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This course provides an introduction to using Terraform for Google Cloud. It enables learners to describe how Terraform can be used to implement infrastructure as code and to apply some of its key features and functionalities to create and manage Google Cloud infrastructure.
Learners will get hands-on practice building and managing Google Cloud resources using Terraform.
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Welcome to the two-part course on Logging, Monitoring, and Observability in Google Cloud. The core operations tools in Google Cloud break down into two major categories. The operations-focused components and the application performance management tools. This course, Logging and Monitoring in Google Cloud, covers the operations-focused components including Logging, Monitoring, and Service Monitoring. After taking this course, it is suggested that you complete part 2, Observability in Google Cloud, to learn about the available application performance management tools.
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This course provides a comprehensive guide to deploying, managing, and optimizing AI and high-performance computing (HPC) workloads on Google Cloud. Through a series of lessons and practical demonstrations, you’ll explore diverse deployment strategies, ranging from highly customizable environments using Google Compute Engine (GCE) to managed solutions like Google Kubernetes Engine (GKE). Specifically, you’ll learn how to create clusters and deploy GKE for inference.
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Welcome to the Cloud TPUs course. We'll explore the advantages and disadvantages of TPUs in various scenarios and compare different TPU accelerators to help you choose the right fit. You'll learn strategies to maximize performance and efficiency for your AI models and understand the significance of GPU/TPU interoperability for flexible machine learning workflows. Through engaging content and practical demos, we'll guide you step-by-step in leveraging TPUs effectively.
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Curious about the powerful hardware behind AI? This module breaks down performance-optimized AI computers, showing you why they're so important. We'll explore how CPUs, GPUs, and TPUs make AI tasks super fast, what makes each one unique, and how AI software gets the most out of them. By the end, you'll know exactly how to pick the right GPU for your AI projects, helping you make smart choices for your AI workloads.
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In this course, you learn to analyze and choose the right database for your needs, to effectively develop applications on Google Cloud. You explore relational and NoSQL databases, dive into Cloud SQL, AlloyDB, and Spanner, and learn how to align database strengths with your application requirements, including those of generative AI. Gain hands-on experience configuring Vector Search and migrating applications to the cloud.
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This course introduces concepts of AI interpretability and transparency. It discusses the importance of AI transparency for developers and engineers. It explores practical methods and tools to help achieve interpretability and transparency in both data and AI models.
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This course introduces concepts of responsible AI and AI principles. It covers techniques to practically identify fairness and bias and mitigate bias in AI/ML practices. It explores practical methods and tools to implement Responsible AI best practices using Google Cloud products and open source tools.
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Complete the introductory Orchestrate Multi-Agent Workflows with Gemini Enterprise skill badge to demonstrate skills in the following: using agentic assistants powered by Gemini Enterprise to unify data across first- and third-party sources, develop multimedia marketing materials, and automate business actions across systems.
Skill badges validate your practical knowledge on specific products through hands-on labs and challenge assessments. Earn a badge by completing a course or jump straight into the challenge lab to get your badge today. Badges prove your proficiency, enhance your professional profile, and ultimately lead to increased career opportunities. Visit your profile to track badges you’ve earned. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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In this course, you learn about Cloud Run functions, Google's serverless, fully-managed functions as a service (FaaS) product that lets you implement single-purpose function code that reponds to HTTP requests and events from your cloud infrastructure.
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This course introduces the Cloud Run serverless platform for running applications.
In this course, you learn about the fundamentals of Cloud Run, its resource model and the container lifecycle.
You learn about service identities, how to control access to services, and how to develop and test your
application locally before deploying it to Cloud Run. The course also teaches you how to integrate
with other services on Google Cloud so you can build full-featured applications.
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Welcome to the Getting Started with Google Kubernetes Engine course. If you're interested in Kubernetes, a software layer that sits between your applications and your hardware infrastructure, then you’re in the right place! Google Kubernetes Engine brings you Kubernetes as a managed service on Google Cloud.
The goal of this course is to introduce the basics of Google Kubernetes Engine, or GKE, as it’s commonly referred to, and how to get applications containerized and running in Google Cloud. The course starts with a basic introduction to Google Cloud, and is then followed by an overview of containers and Kubernetes, Kubernetes architecture, and Kubernetes operations.
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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including securely interconnecting networks, load balancing, autoscaling, infrastructure automation and managed services.
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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, systems and applications services. This course also covers deploying practical solutions including customer-supplied encryption keys, security and access management, quotas and billing, and resource monitoring.
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This course equips machine learning practitioners with the essential tools, techniques, and best practices for evaluating both generative and predictive AI models. Model evaluation is a critical discipline for ensuring that ML systems deliver reliable, accurate, and high-performing results in production.
Participants will gain a deep understanding of various evaluation metrics, methodologies, and their appropriate application across different model types and tasks. The course will emphasize the unique challenges posed by generative AI models and provide strategies for tackling them effectively. By leveraging Google Cloud's Agent Platform, participants will learn how to implement robust evaluation processes for model selection, optimization, and continuous monitoring.
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This course is dedicated to equipping you with the knowledge and tools needed to uncover the unique challenges faced by MLOps teams when deploying and managing Generative AI models, and exploring how Gemini Enterprise Agent Platform empowers AI teams to streamline MLOps processes and achieve success in Generative AI projects.
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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, virtual machines and applications services. You will learn how to use the Google Cloud through the console and Cloud Shell. You'll also learn about the role of a cloud architect, approaches to infrastructure design, and virtual networking configuration with Virtual Private Cloud (VPC), Projects, Networks, Subnetworks, IP addresses, Routes, and Firewall rules.
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Learn how to use Gemini Notebook to create a personalized study guide for the Associate Cloud Engineer certification exam.
You'll review Gemini Notebook features, create a notebook in Gemini Notebook , and learn how to use a study guide to practice for a certification exam.
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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series.
In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.
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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents.
This is an intermediate course, intended for learners with the following types of roles:
Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows.
Citizen developers: Creates new business applications fo…
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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