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Gourav Raghuwanshi
Participante desde 2025
Liga Prata
10435 pontos
Gerenciar o Kubernetes no Google Cloud
Earned Oct 6, 2026 EDT
Implementação do Cloud Load Balancing no Compute Engine
Earned Oct 6, 2026 EDT
Criação de guia de estudo para certificação: PMLE (preparação para o exame)
Earned Sep 30, 2026 EDT
Evaluate and Improve Agent Development Kit Agents
Earned Aug 18, 2026 EDT
Deploy an Agent with Agent Development Kit (ADK)
Earned Aug 4, 2026 EDT
Accelerate Development with Antigravity
Earned Jul 29, 2026 EDT
Implantar sistemas multiagente com a Gemini Enterprise Agent Platform
Earned Jun 9, 2025 EDT
Manage Functions and Reporting with CCaaS
Earned Apr 25, 2025 EDT
Handle Consumer Interactions with CCaaS
Earned Apr 24, 2025 EDT
Configure and Maintain CCaaS as an Admin
Earned Apr 23, 2025 EDT
Contact Center as a Service Implementation
Earned Apr 22, 2025 EDT
[DEPRECATED] Using Generative AI to Enhance Contact Center AI Solutions
Earned Apr 17, 2025 EDT
Build generative virtual agents with API integrations
Earned Apr 4, 2025 EDT
Conclua o curso intermediário Gerenciar o Kubernetes no Google Cloud para mostrar que você sabe gerenciar implantações com o kubectl, monitorar e depurar aplicativos no Google Kubernetes Engine (GKE) e aplicar técnicas de entrega contínua.
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Conclua o selo de habilidade introdutório Implementação do Cloud Load Balancing no Compute Engine para demonstrar que você sabe: criar e implantar máquinas virtuais no Compute Engine; configurar balanceadores de carga de rede e de aplicativo.
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Saiba como usar o Gemini Notebook para criar um guia de estudo personalizado para o exame de certificação Professional Machine Learning Engineer (PMLE). Você vai analisar os recursos do Gemini Notebook, criar um notebook e usar o guia de estudo para se preparar para um exame de certificação.
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Complete the Evaluate and Improve Agent Development Kit Agents skill badge to demonstrate your ability to use ADK's evaluation tools to "hill climb" — making measurable, iterative improvements to an agent. You will run an initial evaluation to establish a baseline, apply optimization techniques, and re-evaluate the agent to measure your success.
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In this challenge lab, you will demonstrate your ability to author agents using Agent Development Kit (ADK), deploy those agents to Agent Engine, and use them from a web app. Complete the challenge lab to earn a Google Cloud skill badge.
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Complete the Accelerate Development with Antigravity skill badge to demonstrate your proficiency in using the Antigravity IDE for developing agentic workflows. You will be tasked with configuring an MCP server, authoring custom agent skills and rules, prototyping with the Agents CLI, and deploying to the Google Cloud Agent Runtime.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Neste curso, você aprenderá a usar o Kit de Desenvolvimento de Agente (ADK, na sigla em inglês) do Google para criar sistemas multiagente complexos. Você vai criar agentes equipados com ferramentas e conectá-los a relacionamentos pai-filho e fluxos para definir a interação entre eles. Você também vai executar os agentes localmente e implantá-los no Agent Runtime na Gemini Enterprise Agent Platform para serem executados como um fluxo agêntico gerenciado, com as decisões de infraestrutura e o escalonamento de recursos administrados pelo Agent Runtime.
É importante lembrar que estes laboratórios são baseados em uma versão de pré-lançamento do produto. Pode haver algum atraso nos laboratórios enquanto fornecemos atualizações de manutenção.
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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
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Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS."
Explore other content in the Gemini Agent Ready (GEAR) program.
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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more.
Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.
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In this course, you will learn about the four broad pillars of Google's Contact Center AI (CCAI), Virtual Agents, Agent Assist, Insights and CCAIP.
You will explore the new generative AI features for Dialogflow CX, Agent Assist and Insights. And, you will learn how to leverage the Contact Center AI (CCAI) platform to transform your contact center with choice and flexibility.
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Demonstrate the ability to create and deploy generative virtual agents with natural language using Vertex AI Agent Builder and augment responses by integrating Gemini responses with third party APIs and your own data stores
You will use the following technologies and Google Cloud services:
Vertex AI Agent Builder
Gemini
Cloud Functions
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