Set Up an App Dev Environment on Google Cloud
Earned oct. 19, 2024 EDT
In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.
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This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences.
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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX
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This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it
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This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.
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In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.
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Earn a skill badge by completing the Develop your Google Cloud Network skill badge course, where you learn multiple ways to deploy and monitor applications including how to: explore IAM roles and add/remove project access, create VPC networks, deploy and monitor Compute Engine VMs, write SQL queries, deploy and monitor VMs in Compute Engine, and deploy applications using Kubernetes with multiple deployment approaches.
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Complete the intermediate Implement Cloud Security Fundamentals on Google Cloud skill badge course to demonstrate skills in the following: creating and assigning roles with Identity and Access Management (IAM); creating and managing service accounts; enabling private connectivity across virtual private cloud (VPC) networks; restricting application access using Identity-Aware Proxy; managing keys and encrypted data using Cloud Key Management Service (KMS); and creating a private Kubernetes cluster.
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Earn a skill badge by completing the Build a Secure Google Cloud Network skill badge course, where you will learn about multiple networking-related resources to build, scale, and secure your applications on Google Cloud.
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Complete the introductory Implementing Cloud Load Balancing for Compute Engine skill badge to demonstrate skills in the following: creating and deploying virtual machines in Compute Engine and configuring network and application load balancers.
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Earn a skill badge by completing the Set Up an App Dev Environment on Google Cloud skill badge course, where you learn how to build and connect storage-centric cloud infrastructure using the basic capabilities of the following technologies: Cloud Storage, Identity and Access Management, Cloud Functions, and Pub/Sub.
Advanced Conversation Design
Earned nov. 21, 2024 EST
Conversation Design Fundamentals
Earned nov. 21, 2024 EST
Customer Engagement Suite with Google AI Architecture
Earned nov. 21, 2024 EST
Conversational AI Voice and Chat Integrations
Earned nov. 21, 2024 EST
Advanced Performance Measurement
Earned nov. 21, 2024 EST
Basic Performance Measurement
Earned nov. 21, 2024 EST
Advanced Webhook Concepts
Earned nov. 21, 2024 EST
Webhook fundamentals
Earned nov. 21, 2024 EST
Develop Your Google Cloud Network
Earned nov. 20, 2024 EST
Implement Cloud Security Fundamentals on Google Cloud
Earned nov. 14, 2024 EST
Build a Secure Google Cloud Network
Earned nov. 6, 2024 EST
Implementing Cloud Load Balancing for Compute Engine
Earned oct. 19, 2024 EDT
Set Up an App Dev Environment on Google Cloud
Earned oct. 19, 2024 EDT