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Abhishek Gautam

Member since 2023

Silver League

8382 points
Customer Experience Agent Studio: Fundamentals Earned فبراير 27, 2026 EST
Gen AI Agents: Transform Your Organization Earned فبراير 23, 2026 EST
Gen AI Apps: Transform Your Work Earned فبراير 21, 2026 EST
Gen AI: Navigate the Landscape Earned فبراير 20, 2026 EST
Gen AI: Unlock Foundational Concepts Earned فبراير 20, 2026 EST
Gen AI: Beyond the Chatbot Earned فبراير 20, 2026 EST
Build Agents with Agent Development Kit (ADK) Earned فبراير 19, 2026 EST
Create Your First Gemini Enterprise Application Earned فبراير 19, 2026 EST
Enterprise Agents and Use Cases Earned فبراير 19, 2026 EST
Agent Fundamentals Earned فبراير 19, 2026 EST
Introduction to AI Agents Earned فبراير 19, 2026 EST
Create Agents with Generative Playbooks Earned فبراير 17, 2026 EST
Conversation Design Fundamentals Earned فبراير 17, 2026 EST
Architect Customer Engagement Suite with Google AI Earned فبراير 15, 2026 EST
Create Conversational Agents with Stateful Flows Earned فبراير 14, 2026 EST
Innovating with Google Cloud Artificial Intelligence Earned فبراير 10, 2026 EST

This course aims to equip conversational designers and builders with the concepts and practical skills to design, build, and test sophisticated, multi-agent, and multimodal Customer Experience agents using Customer Experience Agent Studio (CX Agent Studio).

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Gen AI Agents: Transform Your Organization is the fifth and final course of the Gen AI Leader learning path. This course explores how organizations can use custom gen AI agents to help tackle specific business challenges. You gain hands-on practice building a basic gen AI agent, while exploring the components of these agents, such as models, reasoning loops, and tools.

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Transform Your Work With Gen AI Apps is the fourth course of the Gen AI Leader learning path. This course introduces Google’s gen AI applications, such as Google Workspace with Gemini and NotebookLM. It guides you through concepts like grounding, retrieval augmented generation, constructing effective prompts and building automated workflows.

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Gen AI: Navigate the Landscape s the third course of the Gen AI Leader learning path. Gen AI is changing how we work and interact with the world around us. But as a leader, how can you harness its power to drive real business outcomes? In this course, you explore the different layers of building gen AI solutions, Google Cloud’s offerings, and the factors to consider when selecting a solution.

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Gen AI: Unlock Foundational Concepts is the second course of the Gen AI Leader learning path. In this course, you unlock the foundational concepts of generative AI by exploring the differences between AI, ML, and gen AI, and understanding how various data types enable generative AI to address business challenges. You also gain insights into Google Cloud strategies to address the limitations of foundation models and the key challenges for responsible and secure AI development and deployment.

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Gen AI: Beyond the Chatbot is the first course of the Gen AI Leader learning path and has no prerequisites. This course aims to move beyond the basic understanding of chatbots to explore the true potential of generative AI for your organization. You explore concepts like foundation models and prompt engineering, which are crucial for leveraging the power of gen AI. The course also guides you through important considerations you should make when developing a successful gen AI strategy for your organization.

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Learn about how you can use Agent Development Kit (ADK) to build complex, production-ready AI agents. This course covers ADK’s open-source framework, moving from simple prompt engineering to a code-first, structured software development approach suitable for enterprise-grade, multi-agent systems.

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Create your first Gemini Enterprise application to earn a skill badge! Connect diverse data sources to your application to build a powerful, unified search and analysis engine. Master advanced capabilities like deep research agents, multi-agent ideation, and NotebookLM for focused analysis.

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Discover how AI agents drive business impact. You’ll map agent types to your KPIs and explore use cases that solve real bottlenecks. Then, learn how Gemini Enterprise empowers you to build and orchestrate the right agents—from no-code to high-code solutions.

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AI Agents represent a major shift beyond traditional large language models (LLMs): instead of simply generating text-based solutions, they can also act autonomously to execute them. This course introduces the fundamentals of AI Agents, how they differ from LLM APIs, and where they add value in the real world. Based on Google’s agents whitepaper, it provides the theoretical foundation needed before writing your first lines of agent code—ideal for developers, architects, and technical decision-makers who want to understand AI systems through the lens of autonomous, goal-directed behavior (and not just text generation). Join the community forum for questions and discussions.

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Gain a conceptual overview of AI Agents. Discover how AI Agents use autonomous action and reasoning to solve complex problems. You’ll explore the technical architecture—models, tools, and orchestration—that enables agents to learn, plan, and achieve goals on your behalf.

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This course will teach you how to build conversational experiences for Conversational Agents using Generative Playbooks. You'll start with an introduction to playbooks and learn how to set up your first one. You'll also learn about the importance of testing, as well as key production considerations like quota limits and integration. The course concludes with a case study that shows how to use playbooks for generative steering.

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This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences.

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In this course, you'll dive deep into the essential topics you need to know to design, build, and maintain a powerful CES solution. Get ready to transform your understanding of what's possible and create an architecture that drives customer satisfaction. This course is designed to introduce you to the architecture of the Customer Engagement Suite (CES). You'll explore the main considerations for building and implementing Conversational AI solutions including key architectural components and integrations. You'll also explore how Conversational AI interacts with Vertex AI and get a high-level overview of the key features of the Conversational AI Platform.

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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.

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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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