This course will equip you with the tools to develop complex conversational experiences in Dialogflow CX capable of identifying the user intent and routing it to the right self service flow.
Gen AI Agents: Transform Your Organization is the fifth and final course of the Gen AI Leader learning path. This course explores how organizations can use custom gen AI agents to help tackle specific business challenges. You gain hands-on practice building a basic gen AI agent, while exploring the components of these agents, such as models, reasoning loops, and tools. Explore other content in the Gemini Agent Ready (GEAR) program.
In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.