This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
Complete the intermediate Use Functions, Formulas and Charts in Google Sheets skill badge course to demonstrate skills in the following: analyzing data with functions; visualizing data using charts; and searching, validating, formatting, and displaying data.
This course helps learners create a study plan for the PDE (Professional Data Engineer) certification exam. Learners explore the breadth and scope of the domains covered in the exam. Learners assess their exam readiness and create their individual study plan.
Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences. “Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Complete the intermediate Manage Data Models in Looker skill badge course to demonstrate skills in the following: maintaining LookML project health; utilizing SQL runner for data validation; employing LookML best practices; optimizing queries and reports for performance; and implementing persistent derived tables and caching policies.
Complete the introductory Build LookML Objects in Looker skill badge course to demonstrate skills in the following: building new dimensions and measures, views, and derived tables; setting measure filters and types based on requirements; updating dimensions and measures; building and refining Explores; joining views to existing Explores; and deciding which LookML objects to create based on business requirements.
In this course, you will get hands-on experience applying advanced LookML concepts in Looker. You will learn how to use Liquid to customize and create dynamic dimensions and measures, create dynamic SQL derived tables and customized native derived tables, and use extends to modularize your LookML code.
In this quest, you will get hands-on experience with LookML in Looker. You will learn how to write LookML code to create new dimensions and measures, create derived tables and join them to Explores, filter Explores, and define caching policies in LookML.
In this beginner-level course, you will learn about the Data Analytics workflow on Google Cloud and the tools you can use to explore, analyze, and visualize data and share your findings with stakeholders. Using a case study along with hands-on labs, lectures, and quizzes/demos, the course will demonstrate how to go from raw datasets to clean data to impactful visualizations and dashboards. Whether you already work with data and want to learn how to be successful on Google Cloud, or you’re looking to progress in your career, this course will help you get started. Almost anyone who performs or uses data analysis in their work can benefit from this course.
Complete the introductory Prepare Data for Looker Dashboards and Reports skill badge course to demonstrate skills in the following: filtering, sorting, and pivoting data; merging results from different Looker Explores; and using functions and operators to build Looker dashboards and reports for data analysis and visualization.
Earn a skill badge by completing the App Building with AppSheet course, where you learn how to build, configure, and publish apps using AppSheet.
Earn a skill badge by completing the Get Started with Looker skill badge course, where you learn how to analyze, visualize, and curate data using Looker Studio and Looker.
Complete the Analyze BigQuery Data in Connected Sheets skill badge to demonstrate that you can use Connected Sheets to access, analyze, visualize, and share billions of rows of BigQuery data from your Google Sheets spreadsheet.
As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer trust in the cloud. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Dal momento che l'uso dell'intelligenza artificiale e del machine learning nelle aziende continua a crescere, cresce anche l'importanza di realizzarli in modo responsabile. Molti sono scoraggiati dal fatto che parlare di IA responsabile può essere più facile che metterla in pratica. Se vuoi imparare come operativizzare l'IA responsabile nella tua organizzazione, questo corso fa per te. In questo corso scoprirai come Google Cloud ci riesce attualmente, oltre alle best practice e alle lezioni apprese, per fungere da framework per costruire il tuo approccio all'IA responsabile.
Complete the introductory Prompt Design in Vertex AI skill badge to demonstrate skills in the following: prompt engineering, image analysis, and multimodal generative techniques, within Vertex AI. Discover how to craft effective prompts, guide generative AI output, and apply Gemini models to real-world marketing scenarios.
Questo è un corso di microlearning di livello introduttivo volto a spiegare cos'è l'IA responsabile, perché è importante e in che modo Google implementa l'IA responsabile nei propri prodotti. Introduce anche i 7 principi dell'IA di Google.
Questo è un corso di microlearning di livello introduttivo che esplora cosa sono i modelli linguistici di grandi dimensioni (LLM), i casi d'uso in cui possono essere utilizzati e come è possibile utilizzare l'ottimizzazione dei prompt per migliorare le prestazioni dei modelli LLM. Descrive inoltre gli strumenti Google per aiutarti a sviluppare le tue app Gen AI.
Questo è un corso di microlearning di livello introduttivo volto a spiegare cos'è l'AI generativa, come viene utilizzata e in che modo differisce dai tradizionali metodi di machine learning. Descrive inoltre gli strumenti Google che possono aiutarti a sviluppare le tue app Gen AI.
Gemini per Google Workspace è un componente aggiuntivo che fornisce agli utenti accesso a funzionalità di AI generativa. Questo corso approfondisce le funzionalità di Gemini in Google Meet. Attraverso lezioni video e attività ed esempi pratici, acquisirai una comprensione completa delle funzionalità di Gemini in Google Meet. Imparerai a utilizzare Gemini per generare immagini di sfondo, migliorare la qualità video e tradurre i sottotitoli. Alla fine del corso avrai acquisito le conoscenze e le competenze necessarie per utilizzare con sicurezza Gemini in Google Meet per massimizzare l'efficacia delle tue videoconferenze.
Gemini per Google Workspace è un componente aggiuntivo che fornisce ai clienti funzionalità di AI generativa in Google Workspace. In questo mini corso imparerai le funzionalità principali di Gemini e come possono essere utilizzate per migliorare la produttività e l'efficienza in Fogli Google.
Gemini per Google Workspace è un componente aggiuntivo che fornisce ai clienti funzionalità di AI generativa in Google Workspace. In questo mini corso imparerai le funzionalità principali di Gemini e come possono essere utilizzate per migliorare la produttività e l'efficienza in Presentazioni Google.
Gemini per Google Workspace è un componente aggiuntivo che fornisce agli utenti accesso a funzionalità di AI generativa. Questo corso approfondisce le funzionalità di Gemini in Documenti Google utilizzando lezioni video, attività ed esempi pratici. Imparerai a utilizzare Gemini per generare contenuti scritti in base a dei prompt. Inoltre, esplorerai l'utilizzo di Gemini per modificare il testo che hai già scritto, aiutandoti a migliorare la tua produttività complessiva. Alla fine del corso avrai acquisito le conoscenze e le competenze necessarie per utilizzare con sicurezza Gemini in Documenti Google per migliorare la tua scrittura.
Gemini per Google Workspace è un componente aggiuntivo che fornisce ai clienti funzionalità di AI generativa in Google Workspace. In questo mini corso imparerai le funzionalità principali di Gemini e come possono essere utilizzate per migliorare la produttività e l'efficienza in Gmail.
Gemini per Google Workspace è un componente aggiuntivo che fornisce ai clienti funzionalità di AI generativa in Google Workspace. In questo percorso di apprendimento imparerai le funzionalità principali di Gemini e come possono essere utilizzate per migliorare la produttività e l'efficienza in Google Workspace.
This course helps you recognize the need to implement business process automation in your organization. You learn about automation patterns and use cases, and how to use AppSheet constructs to implement automation in your app. You learn about the various features of AppSheet automation, and integrate your app with Google Workspace products. You also learn how to send email, push notifications and text messages from your app, parse documents and generate reports with AppSheet automation.
This course teaches you how to implement various capabilities that include data organization and management, application security, actions and integrations in your app using AppSheet. The course also includes topics on managing and upgrading your app, improving performance and troubleshooting issues with your app.
In this course you will learn the fundamentals of no-code app development and recognize use cases for no-code apps. The course provides an overview of the AppSheet no-code app development platform and its capabilities. You learn how to create an app with data from spreadsheets, create the app’s user experience using AppSheet views and publish the app to end users.
Questo corso tratta la creazione di modelli ML con TensorFlow e Keras, il miglioramento dell'accuratezza dei modelli ML e la scrittura di modelli ML per l'uso su larga scala.
This course empowers you to develop scalable, performant LookML (Looker Modeling Language) models that provide your business users with the standardized, ready-to-use data that they need to answer their questions. Upon completing this course, you will be able to start building and maintaining LookML models to curate and manage data in your organization’s Looker instance.
In this course, we define what machine learning is and how it can benefit your business. You'll see a few demos of ML in action and learn key ML terms like instances, features, and labels. In the interactive labs, you will practice invoking the pretrained ML APIs available as well as build your own Machine Learning models using just SQL with BigQuery ML.
The third course in this course series is Achieving Advanced Insights with BigQuery. Here we will build on your growing knowledge of SQL as we dive into advanced functions and how to break apart a complex query into manageable steps. We will cover the internal architecture of BigQuery (column-based sharded storage) and advanced SQL topics like nested and repeated fields through the use of Arrays and Structs. Lastly we will dive into optimizing your queries for performance and how you can secure your data through authorized views. After completing this course, enroll in the Applying Machine Learning to your Data with Google Cloud course.
This is the second course in the Data to Insights course series. Here we will cover how to ingest new external datasets into BigQuery and visualize them with Looker Studio. We will also cover intermediate SQL concepts like multi-table JOINs and UNIONs which will allow you to analyze data across multiple data sources. Note: Even if you have a background in SQL, there are BigQuery specifics (like handling query cache and table wildcards) that may be new to you. After completing this course, enroll in the Achieving Advanced Insights with BigQuery course.
In this course, we see what the common challenges faced by data analysts are and how to solve them with the big data tools on Google Cloud. You’ll pick up some SQL along the way and become very familiar with using BigQuery and Dataprep to analyze and transform your datasets. This is the first course of the From Data to Insights with Google Cloud series. After completing this course, enroll in the Creating New BigQuery Datasets and Visualizing Insights course.
Questo corso adotta un approccio pratico reale al flusso di lavoro ML attraverso un case study. Un team ML è chiamato a rispondere a numerosi requisiti aziendali e ad affrontare vari casi d'uso ML. Deve comprendere gli strumenti necessari per la gestione e la governance dei dati e considerare l'approccio migliore per la pre-elaborazione dei dati. Al team vengono presentate tre opzioni per creare modelli ML per due casi d'uso. Il corso spiega perché il team utilizzerà AutoML, BigQuery ML o l'addestramento personalizzato per raggiungere i propri obiettivi.
In this course, you learn how to do the kind of data exploration and analysis in Looker that would formerly be done primarily by SQL developers or analysts. Upon completion of this course, you will be able to leverage Looker's modern analytics platform to find and explore relevant content in your organization’s Looker instance, ask questions of your data, create new metrics as needed, and build and share visualizations and dashboards to facilitate data-driven decision making.
Il corso inizia con una discussione sui dati: come migliorare la qualità dei dati ed eseguire analisi esplorative dei dati. Descriveremo Vertex AI AutoML e come creare, addestrare ed eseguire il deployment di un modello di ML senza scrivere una sola riga di codice. Comprenderai i vantaggi di Big Query ML. Discuteremo quindi di come ottimizzare un modello di machine learning (ML) e di come la generalizzazione e il campionamento possano aiutare a valutare la qualità dei modelli di ML per l'addestramento personalizzato.
This course explores what ML is and what problems it can solve. The course also discusses best practices for implementing machine learning. You’re introduced to Vertex AI, a unified platform to quickly build, train, and deploy AutoML machine learning models. The course discusses the five phases of converting a candidate use case to be driven by machine learning, and why it’s important to not skip them. The course ends with recognizing the biases that ML can amplify and how to recognize them.
Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences. “Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
There's much excitement about cloud technology and digital transformation, but often many unanswered questions. For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin? If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.
Ottieni il corso intermedio con badge delle competenze Prepara i dati per le API ML su Google Cloud per dimostrare le tue competenze nei seguenti ambiti: pulizia dei dati con Dataprep di Trifacta, esecuzione delle pipeline di dati in Dataflow, creazione dei cluster ed esecuzione dei job Apache Spark in Dataproc e richiamo delle API ML tra cui l'API Cloud Natural Language, l'API Google Cloud Speech-to-Text e l'API Video Intelligence.
Ottieni un badge delle competenze completando il corso Configura un ambiente di sviluppo di app su Google Cloud, in cui imparerai a creare e connettere un'infrastruttura cloud incentrata sull'archiviazione utilizzando le funzionalità di base delle seguenti tecnologie: Cloud Storage, Identity and Access Management, Cloud Functions e Pub/Sub.
Google Cloud Fundamentals: Core Infrastructure introduce concetti e terminologia importanti per lavorare con Google Cloud. Attraverso video e lab pratici, questo corso presenta e confronta molti dei servizi di computing e archiviazione di Google Cloud, insieme a importanti strumenti di gestione delle risorse e dei criteri.
Completa il corso introduttivo con badge delle competenze Implementazione di Cloud Load Balancing per Compute Engine per dimostrare le tue competenze nei seguenti ambiti: creazione ed esecuzione del deployment di macchine virtuali in Compute Engine e configurazione di bilanciatori del carico di rete e delle applicazioni.
Questo corso presenta i prodotti e i servizi per big data e di machine learning di Google Cloud che supportano il ciclo di vita dai dati all'IA. Esplora i processi, le sfide e i vantaggi della creazione di una pipeline di big data e di modelli di machine learning con Vertex AI su Google Cloud.