Alan Roy
Menjadi anggota sejak 2021
Menjadi anggota sejak 2021
Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with Cx Insights. After completing this challenge, you will be ready to deploy Cx Insights to improve customer service performance, and create better customer experiences. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
Dalam kursus ini, Anda akan mempelajari Google Vids, yakni aplikasi pembuatan dan pengeditan video online yang tersedia untuk pengguna Google Workspace tertentu. Melalui pelajaran dan demo, Anda akan belajar cara membuat dan menyampaikan cerita menarik melalui video di tempat kerja. Anda juga akan belajar cara mengintegrasikan media, klip audio dan video dengan mulus, menyesuaikan gaya, serta membagikan karya Anda dengan mudah. Beberapa fitur Vids menggunakan AI generatif untuk membantu Anda bekerja dengan lebih efisien. Ingat, alat AI generatif seperti Gemini mungkin menyarankan informasi yang tidak akurat atau tidak pantas. Jangan mengandalkan fitur Gemini untuk mendapatkan saran medis, hukum, keuangan, atau saran profesional lainnya. Perlu juga diingat bahwa saran fitur Gemini tidak mewakili pandangan Google, dan tidak boleh dikaitkan dengan Google.
Kursus ini mengeksplorasi Gemini in BigQuery, yakni paket fitur yang didukung AI untuk membantu alur kerja data ke AI. Paket fitur ini meliputi eksplorasi dan persiapan data, pembuatan kode dan pemecahan masalah, serta penemuan dan visualisasi alur kerja. Melalui penjelasan konseptual, kasus penggunaan praktis, dan lab interaktif, kursus ini akan membantu para praktisi data dalam meningkatkan produktivitas mereka dan mempercepat pipeline pengembangan.
This workload aims to upskill Google Cloud partners to perform specific tasks associated with migrating from an Enterprise Data Warehouse (EDW) to BigQuery using the DMT tool and sample data. Learners will complete a lab that uses the DMT tool to transfer schema and data from Teradata to BigQuery.
Complete the Extend Gemini with controlled generation and Tool use skill badge to demonstrate your proficiency in connecting models to external tools and APIs. This allows models to augment their knowledge, extend their capabilities and interact with external systems to take actions such as sending an email. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!"
An LLM-based application can process language in a way that resembles thought. But if you want to extend its capabilities to take actions by running other functions you have coded, you will need to use function calling. This can also be referred to as tool use. Additionally, you can give a model the ability to search Google or search a data store of documents to ground its responses. In other words, to base its answers on that information. In this course, you’ll explore these concepts.
Learn how to leverage Gemini multimodal capabilities to process and generate text, images, and audio and to integrate Gemini through APIs to perform tasks such as content creation and summarization.
Learn a variety of strategies and techniques to engineer effective prompts for generative models
AI Generatif: Memahami Lanskap adalah kursus ketiga dari alur pembelajaran Generative AI Leader. AI generatif mengubah cara kita bekerja dan berinteraksi dengan dunia di sekitar kita. Namun, sebagai seorang pemimpin, bagaimana Anda dapat memanfaatkan kekuatan AI untuk mendorong hasil bisnis yang nyata? Dalam kursus ini, Anda akan mempelajari berbagai lapisan dalam membangun solusi AI generatif, penawaran Google Cloud, dan faktor yang perlu dipertimbangkan saat memilih solusi.
Agen AI Generatif: Mentransformasi Organisasi Anda adalah kursus kelima dan terakhir dari jalur pembelajaran Pemimpin AI Generatif. Kursus ini membahas cara organisasi menggunakan agen AI generatif kustom untuk membantu mengatasi tantangan bisnis tertentu. Anda akan mendapatkan praktik langsung dalam membangun agen AI generatif dasar, sambil mempelajari komponen agen ini, seperti model, loop penalaran, dan alat.
Aplikasi AI Generatif: Mentransformasi Pekerjaan Anda adalah kursus keempat dari jalur pembelajaran Generative AI Leader. Kursus ini memperkenalkan aplikasi AI generatif Google, seperti Gemini untuk Workspace dan NotebookLM. Kursus ini memandu Anda memahami konsep seperti grounding, retrieval augmented generation, menyusun perintah yang efektif, dan membangun alur kerja otomatis.
AI Generatif: Lebih dari Sekadar Chatbot adalah kursus pertama dari alur pembelajaran Generative AI Leader. Kursus ini tidak memiliki prasyarat. Kursus ini bertujuan untuk melampaui pemahaman dasar tentang chatbot guna mengeksplorasi potensi sebenarnya dari AI generatif untuk organisasi Anda. Anda akan mempelajari konsep seperti model dasar dan rekayasa perintah, yang penting untuk memanfaatkan kekuatan AI generatif. Kursus ini juga memandu Anda melalui pertimbangan penting yang harus Anda buat saat mengembangkan strategi AI generatif yang sukses untuk organisasi Anda.
AI Generatif: Memahami Konsep Dasar adalah kursus kedua dari alur pembelajaran Generative AI Leader. Dalam kursus ini, Anda akan mempelajari konsep dasar AI generatif. Anda akan mempelajari perbedaan antara AI, ML, dan AI generatif serta mempelajari bagaimana berbagai jenis data memungkinkan AI generatif mengatasi tantangan bisnis. Anda juga akan mendapatkan insight tentang strategi Google Cloud untuk mengatasi keterbatasan model dasar dan tantangan utama dalam pengembangan dan deployment AI yang bertanggung jawab dan aman.
Selesaikan badge keahlian Membangun Infrastruktur dengan Terraform di Google Cloud tingkat menengah untuk menunjukkan keterampilan dalam hal berikut: Prinsip Infrastruktur sebagai Kode (IaC) menggunakan Terraform, penyediaan dan pengelolaan resource Google Cloud dengan konfigurasi Terraform, pengelolaan status yang efektif (lokal dan jarak jauh), serta modularisasi kode Terraform agar dapat digunakan kembali dan diatur.
Selesaikan badge keahlian pengantar Memantau dan Membuat Log dengan Google Cloud Observability untuk menunjukkan kemahiran dalam hal berikut: memantau virtual machine di Compute Engine, menggunakan Cloud Monitoring untuk pengawasan multi-project, memperluas kemampuan pemantauan dan logging ke Cloud Functions, membuat dan mengirimkan metrik aplikasi kustom, serta mengonfigurasi pemberitahuan Cloud Monitoring berdasarkan metrik kustom.
Course two of the Architecting Hybrid Cloud with Anthos series prepares students to operate and observe Anthos environments. Through presentations and hands-on labs, participants explore adjusting existing clusters, setting up advanced traffic routing policies, securing communication across workloads, and observing clusters in Anthos. This course is a continuation of course one, Multi-Cluster, Multi-Cloud with Anthos, and assumes direct experience with the topics covered in that course.
This course provides an introduction to using Terraform for Google Cloud. It enables learners to describe how Terraform can be used to implement infrastructure as code and to apply some of its key features and functionalities to create and manage Google Cloud infrastructure. Learners will get hands-on practice building and managing Google Cloud resources using Terraform.
This course covers the baseline skills needed for the Google Security Operations Platform. The modules will cover specific actions and features that security engineers should become familiar with to start using the toolset.
In this course you will learn the fundamentals of no-code app development and recognize use cases for no-code apps. The course provides an overview of the AppSheet no-code app development platform and its capabilities. You learn how to create an app with data from spreadsheets, create the app’s user experience using AppSheet views and publish the app to end users.
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
Gemini untuk Google Workspace adalah add-on yang menyediakan akses ke fitur AI generatif bagi pengguna. Kursus ini mempelajari kemampuan Gemini di Google Drive menggunakan video pembelajaran, aktivitas langsung, dan contoh praktis. Di akhir kursus ini, Anda akan dibekali pengetahuan dan keterampilan untuk menggunakan Gemini di Google Drive dengan percaya diri demi meningkatkan kualitas alur kerja Anda.
Gemini untuk Google Workspace adalah add-on yang memberi pengguna akses ke fitur AI generatif. Kursus ini akan berfokus pada kemampuan Gemini di Google Meet. Melalui video pelajaran, aktivitas interaktif, dan contoh praktis, Anda akan mendapatkan pemahaman komprehensif terkait fitur-fitur Gemini di Google Meet. Anda akan mempelajari cara menggunakan Gemini untuk membuat gambar latar, meningkatkan kualitas video, dan menerjemahkan teks. Setelah menyelesaikan kursus ini, Anda akan memiliki pengetahuan dan keterampilan untuk menggunakan Gemini di Google Meet dengan percaya diri sehingga dapat memaksimalkan efektivitas konferensi video Anda.
Gemini untuk Google Workspace adalah add-on yang menyediakan fitur AI generatif bagi pelanggan di Google Workspace. Dalam kursus mini ini, Anda akan mempelajari berbagai fitur penting di Gemini dan cara penggunaannya untuk meningkatkan produktivitas dan efisiensi di Google Slide.
Gemini untuk Google Workspace adalah add-on yang menyediakan fitur AI generatif bagi pelanggan di Google Workspace. Dalam kursus mini ini, Anda akan mempelajari berbagai fitur penting di Gemini dan cara penggunaannya untuk meningkatkan produktivitas dan efisiensi di Google Spreadsheet.
Gemini untuk Google Workspace adalah add-on yang menyediakan akses ke fitur AI generatif bagi pengguna. Kursus ini mempelajari kemampuan Gemini di Google Dokumen dengan menggunakan video pembelajaran, aktivitas langsung, dan contoh praktis. Anda akan mempelajari cara menggunakan Gemini untuk menghasilkan konten tertulis berdasarkan perintah. Anda juga akan mengeksplorasi penggunaan Gemini untuk mengedit teks yang telah ditulis, sehingga membantu Anda meningkatkan produktivitas secara keseluruhan. Di akhir kursus ini, Anda akan dibekali pengetahuan dan keterampilan untuk menggunakan Gemini di Google Dokumen dengan percaya diri demi meningkatkan kualitas tulisan Anda.
Gemini untuk Google Workspace adalah add-on yang menyediakan fitur AI generatif bagi pelanggan di Google Workspace. Dalam kursus mini ini, Anda akan mempelajari berbagai fitur penting di Gemini dan cara penggunaannya untuk meningkatkan produktivitas dan efisiensi di Gmail.
Gemini untuk Google Workspace adalah add-on yang menyediakan fitur AI generatif bagi pelanggan di Google Workspace. Dalam jalur pembelajaran ini, Anda akan mempelajari berbagai fitur penting di Gemini dan cara penggunaannya untuk meningkatkan produktivitas dan efisiensi di Google Workspace.
This course discusses the key elements of Google's Data Warehouse solution portfolio and strategy.
Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer trust in the cloud. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences. “Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
There's much excitement about cloud technology and digital transformation, but often many unanswered questions. For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin? If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.
Kursus ini memperkenalkan Vertex AI Studio, sebuah alat untuk berinteraksi dengan model AI generatif, membuat prototipe ide bisnis, dan meluncurkannya ke dalam produksi. Melalui kasus penggunaan yang imersif, pelajaran menarik, dan lab interaktif, Anda akan menjelajahi siklus proses dari perintah ke produk dan mempelajari cara memanfaatkan Vertex AI Studio untuk aplikasi multimodal Gemini, desain perintah, rekayasa perintah, dan tuning model. Tujuan kursus ini adalah agar Anda dapat memanfaatkan potensi AI generatif dalam project Anda dengan Vertex AI Studio.
Seiring semakin meningkatnya penggunaan Kecerdasan Buatan dan Machine Learning di kalangan perusahaan, proses membangunnya secara bertanggung jawab juga menjadi semakin penting. Membicarakan responsible AI mungkin lebih mudah bagi banyak orang daripada mempraktikkannya. Jika Anda tertarik untuk mempelajari cara mengoperasionalkan responsible AI dalam organisasi Anda, kursus ini cocok untuk Anda. Dalam kursus ini, Anda akan mempelajari bagaimana Google Cloud mengoperasionalkan responsible AI, dengan praktik terbaik dan pelajaran yang dapat dipetik. Hal ini berguna sebagai framework bagi Anda untuk membangun pendekatan responsible AI.
Ini adalah kursus pengantar pembelajaran mikro yang dimaksudkan untuk menjelaskan responsible AI, alasan pentingnya responsible AI, dan cara Google mengimplementasikan responsible AI dalam produknya. Kursus ini juga memperkenalkan 7 prinsip AI Google.
A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
This skill badge course aims to unlock the power of data visualization and business intelligence reporting with Looker, and gain hands-on experience through labs.
This workload aims to upskill Google Cloud partners to perform specific tasks for modernization using LookML on BigQuery. A proof-of-concept will take learners through the process of creating LookML visualizations on BigQuery. During this course, learners will be guided specifically on how to write Looker modeling language, also known as LookML and create semantic data models, and learn how LookML constructs SQL queries against BigQuery. At a high level, this course will focus on basic LookML to create and access BigQuery objects, and optimize BigQuery objects with LookML.
Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations. You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Dialogflow CX Gemini
In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.
This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. You will also learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents.
In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions.
This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
Selesaikan badge keahlian Mengimplementasikan Alur Kerja DevOps di Google Cloud tingkat menengah untuk menunjukkan keterampilan dalam hal berikut: membuat repositori git dengan Cloud Source Repositories, meluncurkan, mengelola, dan menskalakan deployment di Google Kubernetes Engine (GKE), serta merancang pipeline CI/CD yang mengotomatiskan pembangunan dan deployment image container ke GKE.
Dapatkan badge keahlian dengan menyelesaikan kursus Menyiapkan Lingkungan Pengembangan Aplikasi di Google Cloud, yang memungkinkan Anda mempelajari cara membangun dan menghubungkan infrastruktur cloud yang berpusat pada penyimpanan menggunakan kemampuan dasar teknologi berikut: Cloud Storage, Identity and Access Management, Cloud Functions, dan Pub/Sub.
Service level indicators (SLIs) and service level objectives (SLOs) are fundamental tools for measuring and managing reliability. In this course, students learn approaches for devising appropriate SLIs and SLOs and managing reliability through the use of an error budget.
In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. This course introduces key practices of Google SRE and the important role IT and business leaders play in the success of SRE organizational adoption.
Dapatkan badge keahlian dengan menyelesaikan kursus Mengembangkan Jaringan Google Cloud Anda yang berisi pelajaran tentang berbagai cara untuk men-deploy dan memantau aplikasi, termasuk cara: menjelajahi peran IAM dan menambahkan/menghapus akses project, membuat jaringan VPC, men-deploy dan memantau VM Compute Engine, menulis kueri SQL, men-deploy dan memantau VM di Compute Engine, serta men-deploy aplikasi menggunakan Kubernetes dengan beberapa pendekatan deployment.
Kubernetes adalah sistem orkestrasi container paling populer, dan Google Kubernetes Engine dirancang secara khusus untuk mendukung deployment Kubernetes terkelola di Google Cloud. Dalam kursus tingkat lanjut ini, Anda akan mendapatkan praktik langsung dalam mengonfigurasi Image Docker, container, serta men-deploy aplikasi Kubernetes Engine yang sepenuhnya lengkap dan siap produksi. Kursus ini akan mengajari Anda keterampilan praktis yang diperlukan untuk mengintegrasikan orkestrasi container ke dalam alur kerja Anda sendiri. Apakah Anda sedang mencari challenge lab interaktif untuk menunjukkan keterampilan Anda dan menguji pengetahuan yang dimiliki? Setelah menyelesaikan kursus ini, selesaikan Challenge Lab tambahan di akhir kursus Men-deploy Aplikasi Kubernetes di Google Cloud untuk menerima badge digital eksklusif Google Cloud.
Selesaikan badge keahlian pengantar Mengimplementasikan Cloud Load Balancing untuk Compute Engine untuk menunjukkan keterampilan dalam hal berikut: membuat dan men-deploy virtual machine di Compute Engine serta mengonfigurasi load balancer aplikasi dan jaringan.
Kursus akselerasi sesuai permintaan ini memperkenalkan peserta pada infrastruktur dan layanan platform yang komprehensif dan fleksibel yang disediakan oleh Google Cloud. Melalui kombinasi video materi edukasi, demo, dan lab interaktif, peserta akan mengeksplorasi dan men-deploy berbagai elemen solusi, termasuk membuat interkoneksi jaringan yang aman, load balancing, penskalaan otomatis, otomatisasi infrastruktur, serta layanan terkelola.
This course version is for non-English only. If you wish to take this course in English, please enroll here: Elastic Google Cloud Infrastructure: Scaling and Automation. If you wish to take it in another language, change your language in settings to see availability.
This course has been updated, please enroll in the new Elastic Google Cloud Infrastructure: Scaling and Automation.
Kursus akselerasi sesuai permintaan ini memperkenalkan peserta pada infrastruktur dan layanan platform yang komprehensif dan fleksibel yang disediakan oleh Google Cloud, dengan fokus pada Compute Engine. Melalui kombinasi video materi edukasi, demo, dan lab interaktif, peserta akan mengeksplorasi dan men-deploy berbagai elemen solusi, termasuk komponen infrastruktur seperti jaringan, virtual machine, dan layanan aplikasi. Anda akan mempelajari cara menggunakan Google Cloud melalui konsol dan Cloud Shell. Anda juga akan mempelajari peran arsitek cloud, pendekatan desain infrastruktur, dan konfigurasi networking virtual dengan Virtual Private Cloud (VPC), Project, Jaringan, Subnetwork, alamat IP, Rute, dan Aturan firewall.
This content is deprecated. Please see the latest version of the course, here.