成为会员时间：2017
使用 Gemini Enterprise Agent Platform 部署多智能体系统
Earned Jun 24, 2025 EDT
Introduction to Gemini for customer experience
Earned Jun 19, 2025 EDT
[DEPRECATED] 借助 Gemini Enterprise 加速知识交流
Earned Jun 17, 2025 EDT
Analyze patterns in conversational data with Gemini for customer experience Insights
Earned Jun 16, 2025 EDT
[DEPRECATED] Deploy Google Agentspace
Earned Jun 13, 2025 EDT
在本课程中，您将学习如何使用 Google 智能体开发套件构建复杂的多智能体系统。您将构建搭载工具的智能体，利用父子层级关系和工作流进行连接，以此定义它们的交互方式。您将在本地运行智能体，并将其部署到 Gemini Enterprise Agent Platform 上的 Agent Runtime，以托管式智能体流程的形式运行，而基础设施决策和资源扩缩均由 Agent Runtime 统一处理。请注意，这些实验基于此产品的预发布版本。在进行维护更新时，这些实验可能会出现一些延迟。
This course explores the different products and capabilities of Gemini for customer experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
Gemini Enterprise 结合了 Google 在搜索和 AI 领域的专长。它是一款强大的工具，让员工只需通过一个搜索栏，就能从文档库、邮件、聊天消息、工单系统及其他数据源中查找具体信息。Gemini Enterprise 助理还能帮助进行头脑风暴、开展研究、生成文档大纲并执行其他操作，比如邀请同事参加某个日历活动。因此它能加快知识型工作的进度并提升协作效率。（请注意，Gemini Enterprise 以前称为 Google Agentspace，本课程中可能会提及以前的产品名称。）
Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with CX Insights. After completing this challenge, you will be ready to deploy CX Insights to improve customer service performance, and create better customer experiences. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
In this skill badge, you will demonstrate your ability to deploy Google Agentspace and set up data stores and actions. To learn these skills, we encourage you to take the course Accelerate Knowledge Exchange with Agentspace.