Ayush Askar
成为会员时间：2024
钻石联赛
28310 积分
Configure and Maintain CCaaS as an Admin
Earned Jun 22, 2024 EDT
Manage Functions and Reporting with CCaaS
Earned Jun 22, 2024 EDT
Handle Consumer Interactions with CCaaS
Earned Jun 22, 2024 EDT
Implement Enterprise Design Patterns with CX Agent Studio
Earned Jun 18, 2024 EDT
Conversational AI Voice and Chat Integrations
Earned Jun 16, 2024 EDT
Google Security Operations - Deep Dive
Earned Jun 15, 2024 EDT
[DEPRECATED] Webhook fundamentals
Earned Jun 11, 2024 EDT
DEPRECATED Planning for a Google Workspace Deployment
Earned Jun 11, 2024 EDT
Google Workspace 数据治理
Earned Jun 11, 2024 EDT
Google Workspace 安全性
Earned Jun 11, 2024 EDT
Google Workspace 核心服务
Earned Jun 10, 2024 EDT
Google Workspace 用户和资源管理
Earned Jun 10, 2024 EDT
Preparing for Your Google Workspace Administrator Journey
Earned Jun 10, 2024 EDT
[Deprecated]Google Security Operations - Fundamentals
Earned May 25, 2024 EDT
[DEPRECATED] 面向数据科学家和分析师的 Gemini
Earned May 24, 2024 EDT
[DEPRECATED] 适用于端到端 SDLC 的 Gemini
Earned May 21, 2024 EDT
[DEPRECATED] 适用于 DevOps 工程师的 Gemini
Earned May 21, 2024 EDT
[DEPRECATED] 适用于网络工程师的 Gemini
Earned May 21, 2024 EDT
[DEPRECATED] 适用于云架构师的 Gemini
Earned May 21, 2024 EDT
[DEPRECATED] 适用于安全工程师的 Gemini
Earned May 21, 2024 EDT
Responsible AI: 和 Google Cloud 一起践行 AI 原则
Earned May 19, 2024 EDT
负责任的 AI 简介
Earned May 19, 2024 EDT
大型语言模型简介
Earned May 19, 2024 EDT
生成式 AI 简介
Earned May 19, 2024 EDT
Level 3: GenAIus Registries
Earned May 19, 2024 EDT
使用 Gemini 和 Streamlit 开发生成式 AI 应用
Earned May 18, 2024 EDT
在 Agent Platform 中设计提示
Earned May 18, 2024 EDT
Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS."
Explore other content in the Gemini Agent Ready (GEAR) program.
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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
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This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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Take these next steps to learn more about the Google Security Operations Platform. Build on fundamental knowledge to go deeper on customization and tuning.
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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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Planning for a Google Workspace Deployment is the final course in the Google Workspace Administration series.
In this course, you will be introduced to Google's deployment methodology and best practices. You will follow Katelyn and Marcus as they plan for a Google Workspace deployment at Cymbal. They'll focus on the core technical project areas of provisioning, mail flow, data migration, and coexistence, and will consider the best deployment strategy for each area.
You will also be introduced to the importance of Change Management in a Google Workspace deployment, ensuring that users make a smooth transition to Google Workspace and gain the benefits of work transformation through communications, support, and training.
This course covers theoretical topics, and does not have any hands on exercises. If you haven’t already done so, please cancel your Google Workspace trial now to avoid any unwanted charges.
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本课程旨在帮助学员掌握在 Google Workspace 环境中管理数据的技能。学员将探索如何在 Gmail 和云端硬盘中利用数据泄露防护规则来防止数据泄露。然后学习如何使用 Google 保险柜来保留、保存和检索数据。接着，学员将学习如何配置数据区域和导出设置，以遵循监管法规。最后，学员将了解如何使用标签对数据进行分类，以强化组织管理并提升安全性。
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本课程旨在帮助学员保护自身 Google Workspace 环境的安全。学员将实施安全系数高的密码政策和两步验证，以管理用户访问权限。然后，他们将利用安全调查工具主动识别和应对安全风险。接下来，他们将管理第三方应用访问权限和移动设备，以确保安全性。最后，学员将强制执行邮件安全和合规措施，以保护组织数据。
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本课程旨在让学员全面了解 Google Workspace 核心服务。学员将探索如何启用、停用这些服务（包括 Gmail、Google 日历、云端硬盘、Meet、Chat 和文档）以及为这些服务配置设置。随后，他们将学习如何部署和管理 Gemini，以赋能用户。最后，学员将了解 AppSheet 和 Apps 脚本的应用场景，学习如何使用它们自动执行任务并扩展 Google Workspace 应用的功能。
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本课程旨在帮助您了解 Google Workspace 中的用户和资源管理流程。学员将探索如何根据组织的需求配置组织部门。此外，学员还将了解如何管理各种类型的 Google 群组。他们还将掌握在 Google Workspace 中管理网域设置的专业知识。最后，学员将掌握如何在 Google Workspace 环境中优化和构建资源。
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This course helps learners prepare to study for the Professional Google Workspace Administrator Certification exam. Learners will be exposed to and engage with exam topics through a series of readings, diagnostic questions, and knowledge checks. After completing this course, learners will have a personalized workbook that will guide them through the rest of their certification readiness journey.
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This course covers the baseline skills needed for the Google Security Operations Platform. The modules will cover specific actions and features that security engineers should become familiar with to start using the toolset.
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在本课程中，您将了解 Gemini（Google Cloud 的生成式 AI 赋能的协作工具）如何帮助分析客户数据并预测产品销售情况。此外，您还将了解如何在 BigQuery 中使用客户数据来识别、开发新客户并对其进行分类。通过动手实验，您将体验 Gemini 如何改进数据分析和机器学习工作流。
Duet AI 已更名为 Gemini，这是我们的新一代模型。
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在本课程中，您将了解 Gemini（Google Cloud 推出的一款依托生成式 AI 的协作工具）如何帮助您使用 Google 产品和服务开发、测试、部署和管理应用。在 Gemini 的协助下，您可以学习如何开发和构建 Web 应用、修复应用中的错误、开发测试和查询数据。您可以通过实操实验了解如何利用 Gemini 来改进软件开发生命周期 (SDLC)。
Duet AI 已更名为 Gemini，这是我们的新一代模型。
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在本课程中，您将了解 Gemini（Google Cloud 推出的一款依托生成式 AI 的协作工具）如何帮助工程师管理基础设施。您将了解如何向 Gemini 输入提示，让其查找和理解应用日志、创建 GKE 集群，以及研究如何创建构建环境。您可以通过实操实验了解如何利用 Gemini 来改进 DevOps 工作流。
Duet AI 已更名为 Gemini，这是我们的新一代模型。
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在本课程中，您将了解 Gemini（Google Cloud 推出的一款依托生成式 AI 的协作工具）如何帮助网络工程师创建、更新和维护 VPC 网络。您将学习如何向 Gemini 输入提示，让其针对您的网络组建和管理任务，提供您从搜索引擎所无法获得的具体指导。您可以通过实操实验了解如何利用 Gemini 更轻松地使用 Google Cloud VPC 网络。
Duet AI 已更名为 Gemini，这是我们的新一代模型。
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在本课程中，您将了解 Gemini（Google Cloud 的生成式 AI 赋能的协作工具）如何帮助管理员预配基础设施。您将了解如何通过输入提示来让 Gemini 解释基础设施、GKE 集群的部署，以及现有基础设施的更新。您可以通过实操实验了解如何利用 Gemini 来改进 GKE 部署工作流。
Duet AI 已更名为 Gemini，这是我们的新一代模型。
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在本课程中，您将了解 Gemini（Google Cloud 推出的一款依托生成式 AI 的协作工具）如何帮助您保护您的云环境和资源。您将学习如何将示例工作负载部署到 Google Cloud 环境中，以及如何借助 Gemini 识别和修复安全配置错误。您可以通过实操实验了解如何利用 Gemini 来改善云安全状况。
Duet AI 已更名为 Gemini，这是我们的新一代模型。
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随着企业对人工智能和机器学习的应用越来越广泛，以负责任的方式构建这些技术也变得更加重要。但对很多企业而言，真正践行 Responsible AI 并非易事。如果您有意了解如何在组织内践行 Responsible AI，本课程正适合您。
本课程将介绍 Google Cloud 目前如何践行 Responsible AI，以及从中总结的最佳实践和经验教训，便于您以此为框架构建自己的 Responsible AI 方法。
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这是一节入门级微课程，旨在解释什么是负责任的 AI、它的重要性，以及 Google 如何在自己的产品中实现负责任的 AI。此外，本课程还介绍了 Google 的 7 个 AI 开发原则。
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这是一节入门级微学习课程，探讨什么是大型语言模型 (LLM)、适合的应用场景以及如何使用提示调整来提升 LLM 性能，还介绍了可以帮助您开发自己的 Gen AI 应用的各种 Google 工具。
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这是一节入门级微课程，旨在解释什么是生成式 AI、它的用途以及与传统机器学习方法的区别。该课程还介绍了可以帮助您开发自己的生成式 AI 应用的各种 Google 工具。
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Today, developers need all the tools to shine. Artifact Registry is your one-stop shop for storing and managing your code. Learn how to start building your dream code and earn a Google Cloud Credential along the way!- No prior experience needed!
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完成中级技能徽章课程“使用 Gemini 和 Streamlit 开发生成式 AI 应用”，展示您在以下方面的技能： 文本生成、通过 Python SDK 和 Gemini API 应用函数调用，以及通过 Cloud Run 部署 Streamlit 应用。 您将了解如何以不同方式通过提示来让 Gemini 生成文本、使用 Cloud Shell 进行测试，以及如何迭代 Streamlit 应用，随后将其封装成 Docker 容器并部署在 Cloud Run 中。
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完成 在 Agent Platform 中设计提示入门技能徽章课程，展示以下方面的技能： Agent Platform 中的提示工程、图片分析和多模态生成式技术。探索如何编写有效的提示，指导生成式 AI 输出， 以及将 Gemini 模型应用于真实的营销场景。
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