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Priyanka Shah

Учасник із 2026

Золота ліга

Кількість балів: 6267
Extend CX Agents with Vertex AI Search data stores Earned лют. 9, 2026 EST
Incorporate Generative Features into Conversational Agent Flows Earned лют. 9, 2026 EST
Create Conversational Agents with Stateful Flows Earned лют. 9, 2026 EST
Generative Playbooks Earned лют. 9, 2026 EST
Conversational AI on Vertex AI and Dialogflow CX Earned лют. 9, 2026 EST
Gen AI Agents: Transform Your Organization Earned лют. 2, 2026 EST
Gen AI Apps: Transform Your Work Earned лют. 2, 2026 EST
Gen AI: Navigate the Landscape Earned лют. 2, 2026 EST
Gen AI: Unlock Foundational Concepts Earned лют. 2, 2026 EST
Gen AI: Beyond the Chatbot Earned лют. 2, 2026 EST
Vertex AI Agent Builder Overview Earned січ. 30, 2026 EST
Introduction to Gemini Enterprise for Customer Experience Earned січ. 27, 2026 EST
Introduction to Responsible AI - Українська Earned січ. 13, 2026 EST

In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.

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Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows. Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.

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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.

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Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.

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In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.

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Gen AI Agents: Transform Your Organization is the fifth and final course of the Gen AI Leader learning path. This course explores how organizations can use custom gen AI agents to help tackle specific business challenges. You gain hands-on practice building a basic gen AI agent, while exploring the components of these agents, such as models, reasoning loops, and tools.

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Transform Your Work With Gen AI Apps is the fourth course of the Gen AI Leader learning path. This course introduces Google’s gen AI applications, such as Google Workspace with Gemini and NotebookLM. It guides you through concepts like grounding, retrieval augmented generation, constructing effective prompts and building automated workflows.

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Gen AI: Navigate the Landscape s the third course of the Gen AI Leader learning path. Gen AI is changing how we work and interact with the world around us. But as a leader, how can you harness its power to drive real business outcomes? In this course, you explore the different layers of building gen AI solutions, Google Cloud’s offerings, and the factors to consider when selecting a solution.

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Gen AI: Unlock Foundational Concepts is the second course of the Gen AI Leader learning path. In this course, you unlock the foundational concepts of generative AI by exploring the differences between AI, ML, and gen AI, and understanding how various data types enable generative AI to address business challenges. You also gain insights into Google Cloud strategies to address the limitations of foundation models and the key challenges for responsible and secure AI development and deployment.

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Gen AI: Beyond the Chatbot is the first course of the Gen AI Leader learning path and has no prerequisites. This course aims to move beyond the basic understanding of chatbots to explore the true potential of generative AI for your organization. You explore concepts like foundation models and prompt engineering, which are crucial for leveraging the power of gen AI. The course also guides you through important considerations you should make when developing a successful gen AI strategy for your organization.

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In this course, you will learn about Vertex AI Agent Builder and determine the need for it. You will focus on the opportunity around Generative Artificial Intelligence (Gen AI) agents. You will learn what an agent is and how it helps customers transform businesses. You will identify the key challenges in operationalizing and productionizing agents. You will also learn about the value proposition of Vertex AI Agent Builder, how to identify the right customer use cases, and review the guidelines for selling the application.

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This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.

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Це ознайомлювальний курс мікронавчання, який має пояснити, що таке відповідальне використання штучного інтелекту, чому воно важливе і як компанія Google реалізує його у своїх продуктах. Крім того, у цьому курсі викладено 7 принципів Google щодо штучного інтелекту.

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