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Diamond League

9980 poin
Fondasi Google Cloud Computing: Dasar-Dasar Cloud Computing Earned Jan 4, 2024 EST
Customer Experiences with Contact Center AI Earned Des 5, 2023 EST
Virtual Agent Development in Dialogflow CX for Software Devs Earned Des 1, 2023 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX Earned Nov 30, 2023 EST
Pengantar AI Generatif Earned Nov 27, 2023 EST
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals Earned Nov 24, 2023 EST

Kursus Fondasi Google Cloud Computing ditujukan bagi individu yang memiliki sedikit atau tidak memiliki latar belakang atau pengalaman dalam cloud computing. Kursus ini memberikan gambaran umum tentang berbagai konsep penting dalam dasar-dasar cloud computing, big data, dan machine learning, serta di mana dan bagaimana Google Cloud berperan di dalamnya. Pada akhir rangkaian kursus, peserta kursus akan mampu mengartikulasikan konsep ini dan menunjukkan beberapa keterampilan praktis. Berbagai kursus ini harus diselesaikan dalam urutan berikut: 1. Fondasi Google Cloud Computing: Dasar-Dasar Cloud Computing 2. Fondasi Google Cloud Computing: Infrastruktur di Google Cloud 3. Fondasi Google Cloud Computing: Networking dan Keamanan di Google Cloud 4. Fondasi Google Cloud Computing: Data, ML, dan AI di Google Cloud Kursus pertama ini memberikan gambaran umum tentang cloud computing, cara menggunakan Google Cloud, dan berbagai opsi komputasi.

Pelajari lebih lanjut

Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

Pelajari lebih lanjut

Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Ini adalah kursus pengantar pembelajaran mikro yang bertujuan untuk mendefinisikan AI Generatif, cara penggunaannya, dan perbedaannya dari metode machine learning konvensional. Kursus ini juga membahas beberapa Alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.

Pelajari lebih lanjut

Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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