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Shams Zaman

Participante desde 2023

Liga Prata

2470 pontos
Criação de agentes de conversação usando fluxos com estado Earned Aug 22, 2025 EDT
Conversational AI on Vertex AI and Dialogflow CX Earned Dec 28, 2024 EST

Conheça os fluxos do Conversational Agents e aprenda a criar experiências deterministas de chat e voz usando modelos de linguagem. Aprenda os principais conceitos, como drivers, intents e entidades, e saiba como usá-los para criar agentes de conversação.

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In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.

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