Conheça os fluxos do Conversational Agents e aprenda a criar experiências deterministas de chat e voz usando modelos de linguagem. Aprenda os principais conceitos, como drivers, intents e entidades, e saiba como usá-los para criar agentes de conversação.
In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.