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Anoop Krishnan

Member since 2023

[DEPRECATED] Contact Center AI: Conversational Design Fundamentals Earned אוג 11, 2023 EDT
Google Cloud Fundamentals: Core Infrastructure Earned אוג 10, 2023 EDT
Introduction to Generative AI - בעברית Earned יונ 12, 2023 EDT

Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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Google Cloud Fundamentals: Core Infrastructure introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.

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זהו קורס מבוא ממוקד שמטרתו להסביר מהי בינה מלאכותית גנרטיבית, איך משתמשים בה ובמה היא שונה משיטות מסורתיות של למידת מכונה. הוא גם כולל הסבר על הכלים של Google שיעזרו לכם לפתח אפליקציות בינה מלאכותית גנרטיבית משלכם.

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