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Archel Vicente

成为会员时间：2023

Google Cloud 基础知识：核心基础设施 Earned Sep 12, 2024 EDT
Build a Certification Study Guide: PCNE Exam Prep Earned Sep 11, 2024 EDT
开发 Google Cloud 网络 Earned Aug 28, 2024 EDT
在 Google Cloud 上实施云安全基础措施 Earned Aug 13, 2024 EDT
构建安全的 Google Cloud 网络 Earned Aug 9, 2024 EDT
在 Google Cloud 上设置应用开发环境 Earned Aug 8, 2024 EDT
为 Compute Engine 实现云负载均衡 Earned Jun 18, 2024 EDT
Google Cloud 带来信任与安全 Earned May 16, 2024 EDT
借助 Google Cloud 人工智能进行创新 Earned May 16, 2024 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX Earned Sep 20, 2023 EDT
Automate Interactions with Contact Center AI Earned Sep 19, 2023 EDT
CCAI Operations and Implementation Earned Sep 15, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned Sep 15, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned Sep 13, 2023 EDT
Virtual Agent Development in Dialogflow ES for Software Devs Earned Sep 13, 2023 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned Sep 12, 2023 EDT
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals Earned Sep 12, 2023 EDT
使用 Google Cloud Operations 进行扩缩 Earned May 1, 2023 EDT
使用 Google Cloud 进行基础设施和应用的现代化改造 Earned Apr 30, 2023 EDT
使用 Google Cloud 探索数据转换 Earned Apr 29, 2023 EDT
利用 Google Cloud 实现数字化转型 Earned Apr 29, 2023 EDT

“Google Cloud 基础知识：核心基础设施”介绍在使用 Google Cloud 时会遇到的重要概念和术语。本课程通过视频和实操实验来介绍并比较 Google Cloud 的多种计算和存储服务，并提供重要的资源和政策管理工具。

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Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Network Engineer certification exam. You'll review Gemini Notebook features, add sources to your notebook, and learn how to personalize your Gemini Notebook experience to study for the exam.

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完成开发 Google Cloud 网络课程，赢取技能徽章。在此课程中，您将学习 部署和监控应用的多种方法，包括执行以下任务的方法：探索 IAM 角色并添加/移除 项目访问权限、创建 VPC 网络、部署和监控 Compute Engine 虚拟机、 编写 SQL 查询、在 Compute Engine 中部署和监控虚拟机，以及使用 Kubernetes 通过多种部署方法部署应用。

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完成在 Google Cloud 上实施云安全基础措施技能徽章中级课程， 展示自己在以下方面的技能：使用 Identity and Access Management (IAM) 创建和分配角色； 创建和管理服务账号；跨虚拟私有云 (VPC) 网络实现专用连接； 使用 Identity-Aware Proxy 限制应用访问权限； 使用 Cloud Key Management Service (KMS) 管理密钥和加密数据；创建专用 Kubernetes 集群。

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完成构建安全的 Google Cloud 网络课程，赢取技能徽章。在此课程中，您将了解与网络有关的众多 资源，以便在 Google Cloud 上构建、扩缩和保护自己的应用。

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完成“在 Google Cloud 上设置应用开发环境”课程，赢取技能徽章；通过该课程，您将了解如何使用以下技术的基本功能来构建和连接以存储为中心的云基础设施： Cloud Storage、Identity and Access Management、Cloud Functions 和 Pub/Sub。

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完成入门级技能徽章课程为 Compute Engine 实现云负载均衡，展示以下方面的技能： 在 Compute Engine 中创建和部署虚拟机 以及配置网络和应用负载均衡器。

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随着组织将数据和应用迁移到云端，他们必须妥善应对快速变化的安全挑战格局。本课程将探讨云安全基础知识、Google Cloud 基于安全性设计的基础设施的价值以及纵深防御策略，并重点介绍依托 AI 的运营和合规工具如何帮助组织满足严格的全球监管要求。 作为“Cloud Digital Leader 学习路线”的一部分，本课程旨在帮助个人提升职业素养，并为企业谋求未来发展。

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人工智能 (AI) 和机器学习 (ML) 代表着信息技术领域的重要演变，正在迅速改变各行各业。《利用 Google Cloud 人工智能进行创新》探讨了组织如何使用 AI 和机器学习来转变业务流程。 本课程是“Cloud Digital Leader 学习路线”的一部分，旨在帮助个人在自己的角色中不断成长，并为企业谋求未来发展。

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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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各种规模的组织都在利用云的强大功能和灵活性来改变运营方式。然而，有效管理和扩缩云资源可能是一项复杂的任务。本课程探讨了云中现代运营、可靠性和弹性方面的基本概念，以及 Google Cloud 如何帮助支持这些工作。 作为 Cloud Digital Leader 学习路线的一部分，本课程旨在帮助个人在自己的岗位上成长，并为企业谋求未来发展。

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许多传统企业都在使用无法满足现代客户期望的旧式系统和应用。业务领导者往往需要在维护老旧的 IT 系统和投资新产品与服务之间做出选择。本课程探讨了这些挑战，并提供了利用云技术克服这些挑战的解决方案。 作为 Cloud Digital Leader 学习路线的一部分，本课程旨在帮助个人在工作中成长，并为企业打造美好未来。

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云技术是一项强大的资产，与数据相结合后，它将成为创新和提升客户体验的催化剂。《使用 Google Cloud 探索数据转换》课程探讨了组织如何利用云技术让数据更易于访问、更具实用价值和商业价值。 作为“Cloud Digital Leader 学习路线”的一部分，本课程旨在帮助个人提升职业素养，并为企业谋求未来发展。

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数字化转型是现代组织的必经之路，而扎实掌握云计算基础知识，是推动实质性创新的第一步。《利用 Google Cloud 实现数字化转型》课程将讲解核心技术与战略框架，助力组织实现运营现代化。本课程介绍关于云的基本概念、全球网络基础设施和责任共担模式，帮助领导者从容推进上云进程。 作为 Cloud Digital Leader 学习路线的一部分，本课程旨在帮助学员提升岗位能力，从而为企业打造美好未来。

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