Archel Vicente
Учасник із 2023
Google Cloud Fundamentals: Core Infrastructure - Yкраїнська
Earned вер. 12, 2024 EDT
Build a Certification Study Guide: PCNE Exam Prep
Earned вер. 11, 2024 EDT
Налаштування мережі Google Cloud
Earned серп. 28, 2024 EDT
Implement Cloud Security Fundamentals on Google Cloud
Earned серп. 13, 2024 EDT
Build a Secure Google Cloud Network
Earned серп. 9, 2024 EDT
Налаштування середовища для розробки додатка в Google Cloud
Earned серп. 8, 2024 EDT
Налаштування Cloud Load Balancing для Compute Engine
Earned черв. 18, 2024 EDT
Trust and Security with Google Cloud
Earned трав. 16, 2024 EDT
Innovating with Google Cloud Artificial Intelligence
Earned трав. 16, 2024 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned вер. 20, 2023 EDT
Automate Interactions with Contact Center AI
Earned вер. 19, 2023 EDT
CCAI Operations and Implementation
Earned вер. 15, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned вер. 15, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned вер. 13, 2023 EDT
Virtual Agent Development in Dialogflow ES for Software Devs
Earned вер. 13, 2023 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs
Earned вер. 12, 2023 EDT
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned вер. 12, 2023 EDT
Scaling with Google Cloud Operations
Earned трав. 1, 2023 EDT
Modernize Infrastructure and Applications with Google Cloud
Earned квіт. 30, 2023 EDT
Exploring Data Transformation with Google Cloud
Earned квіт. 29, 2023 EDT
Digital Transformation with Google Cloud
Earned квіт. 29, 2023 EDT
Курс "Знайомство з Google Cloud: основна інфраструктура" охоплює важливі поняття й терміни щодо використання Google Cloud. Переглядаючи відео й виконуючи практичні завдання, слухачі ознайомляться з різними сервісами Google Cloud для обчислень і зберігання даних, а також важливими ресурсами й інструментами для керування правилами. Крім того, вони зможуть їх порівнювати.
Докладніше
Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Network Engineer certification exam. You'll review Gemini Notebook features, add sources to your notebook, and learn how to personalize your Gemini Notebook experience to study for the exam.
Докладніше
Щоб отримати кваліфікаційний значок, пройдіть курс Налаштування мережі Google Cloud. У ньому ви дізнаєтеся про різні способи розгортання й моніторингу додатків, зокрема навчитеся визначати ролі керування ідентифікацією і доступом, надавати або вилучати доступ до проектів, створювати мережі VPC, розгортати й відстежувати віртуальні машини Compute Engine, писати запити SQL, а також по-різному вводити додатки в дію за допомогою Kubernetes.
Докладніше
Complete the intermediate Implement Cloud Security Fundamentals on Google Cloud skill badge course to demonstrate skills in the following: creating and assigning roles with Identity and Access Management (IAM); creating and managing service accounts; enabling private connectivity across virtual private cloud (VPC) networks; restricting application access using Identity-Aware Proxy; managing keys and encrypted data using Cloud Key Management Service (KMS); and creating a private Kubernetes cluster.
Докладніше
Earn a skill badge by completing the Build a Secure Google Cloud Network skill badge course, where you will learn about multiple networking-related resources to build, scale, and secure your applications on Google Cloud.
Докладніше
Щоб отримати кваліфікаційний значок, пройдіть курс Налаштування середовища для розробки додатка в Google Cloud. У ньому ви навчитеся створювати й підключати хмарну інфраструктуру, спрямовану на зберігання даних, за допомогою базових можливостей таких технологій, як Cloud Storage, система керування ідентифікацією і доступом, Cloud Functions та Pub/Sub.
Докладніше
Пройдіть вступний кваліфікаційний курс Налаштування Cloud Load Balancing для Compute Engine, щоб продемонструвати свої навички: створення й розгортання віртуальних машин у Compute Engine; налаштування мережі й розподілювачів навантаження додатків.
Докладніше
As organizations move their data and applications to the cloud, they must address a rapidly evolving landscape of security challenges. This course explores the foundations of cloud security, the value of Google Cloud’s secure-by-design infrastructure, and the defense-in-depth strategy, while highlighting how AI-driven operations and compliance tools help organizations meet strict global regulatory requirements.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Докладніше
Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. Innovating with Google Cloud Artificial Intelligence explores how organizations can use AI and ML to transform their business processes.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Докладніше
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
Докладніше
Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.
Докладніше
Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
Докладніше
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Докладніше
Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
Докладніше
Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series.
In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.
Докладніше
Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents.
This is an intermediate course, intended for learners with the following types of roles:
Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows.
Citizen developers: Creates new business applications fo…
Докладніше
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
Докладніше
Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. This course explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Докладніше
Many traditional enterprises use legacy systems and apps that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems and investing in new products and services. This course explores these challenges and offers solutions to overcome them by using cloud technology.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Докладніше
Cloud technology is a powerful asset, and when paired with data, it becomes a catalyst for innovation and enhanced customer experiences. Exploring Data Transformation with Google Cloud examines how organizations can leverage the cloud to make their data more accessible, actionable, and valuable.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Докладніше
Digital transformation is a critical journey for modern organizations, and establishing a strong baseline in cloud computing is the first step toward driving meaningful innovation. Digital Transformation with Google Cloud introduces the core technologies and strategic frameworks that help organizations modernize their operations. This course explores fundamental cloud concepts, global network infrastructure, and the shared responsibility model to help leaders navigate their path to the cloud with confidence.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Докладніше
