成为会员时间：2022
Google Cloud 云计算基础课程：云计算基础知识
Earned Nov 28, 2023 EST
生成式 AI 简介
Earned Jul 28, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Nov 23, 2022 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned Oct 11, 2022 EDT
Customer Experiences with Contact Center AI
Earned Aug 12, 2022 EDT
Google Cloud 云计算基础课程面向云计算零基础或经验较少的人群。本课程概述了云计算基础知识、大数据和机器学习的核心概念，以及 Google Cloud 在其中的定位与应用方式。 完成本系列课程后，学员将能够清晰阐述这些概念，并掌握部分实操技能。 课程应按以下顺序完成： 1. Google Cloud 云计算基础课程：云计算基础知识 2. Google Cloud 云计算基础课程：Google Cloud 中的基础设施 3. Google Cloud 云计算基础课程：Google Cloud 中的网络服务和安全性 4. Google Cloud 云计算基础课程：Google Cloud 中的数据、机器学习和 AI 本课是第一门课程，概述了云计算、Google Cloud 的使用方式以及各种计算选项。
这是一节入门级微课程，旨在解释什么是生成式 AI、它的用途以及与传统机器学习方法的区别。该课程还介绍了可以帮助您开发自己的生成式 AI 应用的各种 Google 工具。
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.