Membro dal giorno 2016
Handle Consumer Interactions with CCaaS
Earned lug 12, 2024 EDT
Introduction to Generative AI - Italiano
Earned ago 2, 2023 EDT
Security on AWS
Earned nov 14, 2019 EST
This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
Questo è un corso di microlearning di livello introduttivo volto a spiegare cos'è l'AI generativa, come viene utilizzata e in che modo differisce dai tradizionali metodi di machine learning. Descrive inoltre gli strumenti Google che possono aiutarti a sviluppare le tue app Gen AI.
This quest is designed to teach you how to apply AWS Identity and Access Management, in concert with several other AWS Services, to address real-world application and service security management scenarios.