Mitglied seit 2016
Handle Consumer Interactions with CCaaS
Earned Jul 12, 2024 EDT
Einführung in generative KI
Earned Aug 2, 2023 EDT
Security on AWS
Earned Nov 14, 2019 EST
This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
In diesem Einführungskurs im Microlearning-Format wird erklärt, was generative KI ist, wie sie genutzt wird und wie sie sich von herkömmlichen Methoden für Machine Learning unterscheidet. Darüber hinaus werden Tools von Google behandelt, mit denen Sie eigene generative KI-Anwendungen entwickeln können.
This quest is designed to teach you how to apply AWS Identity and Access Management, in concert with several other AWS Services, to address real-world application and service security management scenarios.