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Vertex AI is now Gemini Enterprise Agent Platform! We are currently updating our content to reflect this change. Please bear with us if you encounter naming inconsistencies during this transition.

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Dev Damelay

Menjadi anggota sejak 2024

Silver League

1180 poin

Handle Consumer Interactions with CCaaS Earned Jul 4, 2024 EDT

Pengantar AI Generatif Earned Jul 4, 2024 EDT

This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

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Ini adalah kursus pengantar pembelajaran mikro yang bertujuan untuk mendefinisikan AI Generatif, cara penggunaannya, dan perbedaannya dari metode machine learning konvensional. Kursus ini juga mencakup Alat-alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.

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