Join Sign in

Parveen Badoni

Member since 2024

Security Practices with Google Security Operations - SIEM Earned ספט 1, 2024 EDT
[DEPRECATED] DFCX Virtual Agent Delivery Framework Earned אוג 31, 2024 EDT
[DEPRECATED] Agent Summarization (Custom) Earned אוג 31, 2024 EDT
Implement Enterprise Design Patterns with CX Agent Studio Earned אוג 31, 2024 EDT
Conversational AI and its Engagement Framework Earned אוג 31, 2024 EDT
Build a Certification Study Guide: PCNE Exam Prep Earned אוג 30, 2024 EDT
Gemini in Google Drive Earned אוג 30, 2024 EDT
Gemini in Google Meet Earned אוג 30, 2024 EDT
Gemini in Google Sheets Earned אוג 30, 2024 EDT
Gemini in Google Slides Earned אוג 30, 2024 EDT
Gemini in Google Docs Earned אוג 30, 2024 EDT
Gemini in Gmail Earned אוג 30, 2024 EDT
Google Workspace with Gemini: Foundations of Your AI Workflow Earned אוג 30, 2024 EDT
Responsible AI: Applying AI Principles with Google Cloud Earned אוג 20, 2024 EDT
Introduction to Responsible AI - בעברית Earned אוג 20, 2024 EDT
Introduction to Large Language Models - בעברית Earned אוג 20, 2024 EDT
Introduction to Generative AI - בעברית Earned אוג 20, 2024 EDT

Learn the technical aspects you need to know about Chronicle and how it can help you detect and action threats.

Learn more

This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.

Learn more

In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.

Learn more

This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.

Learn more

Transform your understanding of customer service with this course on Gemini Enterprise for Customer Experience (GECX) and its powerful generative AI capabilities. You'll start by tracing the journey of contact centers, understanding how they've evolved and where gen AI is propelling them next. Then, you'll gain a deep understanding of the core building blocks within the GECX solution, seeing how each component contributes to delivering exceptional customer experiences. The course concludes by exploring the robust business case for GECX, along with practical use cases and the various user personas that benefit from this innovative solution. Explore other content in the Gemini Agent Ready (GEAR) program.

Learn more

Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Network Engineer certification exam. You'll review Gemini Notebook features, add sources to your notebook, and learn how to personalize your Gemini Notebook experience to study for the exam.

Learn more

This course covers how to use Gemini in Google Drive to manage and retrieve files. Learn to locate assets using natural language, extract specific facts via AI Overviews without opening files, instantly summarize multiple media formats, and save file collections as Projects for repeatable research. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

Learn more

This course covers how to use Gemini in Google Meet to enhance video collaboration. Learn to automate note-taking, utilize real-time text and speech translation, privately catch up on missed discussions, and instantly optimize your audio and video quality. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

Learn more

This course covers how to use Gemini in Google Sheets to automate data organization and crunch complex numbers. Learn to structure tables from raw text, auto-populate data using natural language, generate native spreadsheet formulas on demand, and rapidly extract high-level insights or visualizations without needing advanced spreadsheet expertise. Explore other content in the Gemini Agent Ready (GEAR) program.

Learn more

This course covers how to use Gemini in Google Slides to transform concepts into visually compelling presentations. Learn to generate structured decks from a single prompt or existing source document, refine slide layouts using automated design enhancement, create custom vector graphics and photos, and dynamically craft on-slide copy alongside precise speaker notes.

Learn more

This course covers how to use Gemini in Google Docs to streamline your writing and content creation. Learn to draft documents from scratch, refine writing tone and clarity with interactive tools, summarize complex files, and seamlessly transform long-form text into structured assets for other Google Workspace applications. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

Learn more

This course covers how to use Gemini in Gmail to optimize your email management. Learn to summarize lengthy threads, retrieve information using natural language, draft professional responses, and organize communication strategies directly inside your inbox. Explore other content in the Gemini Agent Ready (GEAR) program.

Learn more

Google Workspace with Gemini provides customers with generative AI features in Google Workspace. Here, you will learn about the key features of Gemini and how they can be used to improve productivity and efficiency. Continue building your skills in the full Google Workspace with Gemini learning path, and explore other content in the Gemini Agent Ready (GEAR) program.

Learn more

As the use of enterprise Artificial Intelligence and Machine Learning continues to grow, so too does the importance of building it responsibly. A challenge for many is that talking about responsible AI can be easier than putting it into practice. If you’re interested in learning how to operationalize responsible AI in your organization, this course is for you. In this course, you will learn how Google Cloud does this today, together with best practices and lessons learned, to serve as a framework for you to build your own responsible AI approach.

Learn more

זהו קורס מבוא ממוקד שמטרתו להסביר מהי אתיקה של בינה מלאכותית, למה היא חשובה ואיך Google נוהגת לפי כללי האתיקה של הבינה המלאכותית במוצרים שלה. מוצגים בו גם 7 עקרונות ה-AI של Google.

Learn more

זהו קורס מבוא ממוקד שבוחן מהם מודלים גדולים של שפה (LLM), איך משתמשים בהם בתרחישים שונים לדוגמה ואיך אפשר לשפר את הביצועים שלהם באמצעות כוונון של הנחיות. הוא גם כולל הסבר על הכלים של Google שיעזרו לכם לפתח אפליקציות בינה מלאכותית גנרטיבית משלכם.

Learn more

זהו קורס מבוא ממוקד שמטרתו להסביר מהי בינה מלאכותית גנרטיבית, איך משתמשים בה ובמה היא שונה משיטות מסורתיות של למידת מכונה. הוא גם כולל הסבר על הכלים של Google שיעזרו לכם לפתח אפליקציות בינה מלאכותית גנרטיבית משלכם.

Learn more