08
Building a Virtual Agent with Dialogflow CX
08
Building a Virtual Agent with Dialogflow CX
Learn how to build a basic virtual agent for your contact center using Dialogflow CX.
Informations sur le cours
Objectifs
- Understand what a steering agent is and how it can help your business.
- Understand the structure of a virtual agent in Dialogflow CX and how the different components connect.
- Build a taxonomy and train your virtual agent.
- Incorporate state handlers into your virtual agent.
- Improve your agent using Dialogflow best practices.
Prérequis
N/A
Cible
Conversational architect
Langues disponibles
English