Course
Agent Summarization (Custom)
45 minutes
Advanced
Updated 1 yıldan fazla ago
In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.
Course
Course
In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.
Now you can fast track your way to a skill badge without having to take the entire course. If you're confident with your skills, jump straight to the challenge lab.