13
Conversational AI telephony and chat integrations
13
Conversational AI telephony and chat integrations
This course explores how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem
课程信息
目标
- Understand the basics of telephony connectivity and architecture.
- Identify how different telephony connectivity configurations can affect the accessibility of Conversational Agents and Agent Assist features
- Review other Frontend integration options from one-click telephony to open source SMS
前提条件
Ability to create chat agents using Conversational Agents
受众
Developers and conversational engineers
支持的语言
English
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