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13

Conversational AI telephony and chat integrations

13

Conversational AI telephony and chat integrations

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1 heure 30 minutes Avancé

This course explores how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem

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Informations sur le cours
Objectifs
  • Understand the basics of telephony connectivity and architecture.
  • Identify how different telephony connectivity configurations can affect the accessibility of Conversational Agents and Agent Assist features
  • Review other Frontend integration options from one-click telephony to open source SMS
Prérequis

Ability to create chat agents using Conversational Agents
Cible
Developers and conversational engineers
Langues disponibles
English

La puissance des ateliers challenge

Vous pouvez désormais obtenir un badge de compétence sans avoir à suivre l'intégralité du cours. Si vous êtes sûr de vos compétences, passez directement à l'atelier challenge.

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