Conversational Insights Reviews

Deepak C. · Reviewed over 1 year ago

William M. · Reviewed over 1 year ago

good lab

Aryan P. · Reviewed over 1 year ago

Deepak C. · Reviewed over 1 year ago

good lab

Aryan P. · Reviewed over 1 year ago

Instructions were confusing but it's in preview so...

Daniel M. · Reviewed over 1 year ago

Pratik J. · Reviewed over 1 year ago

Shivam P. · Reviewed over 1 year ago

good

Prajwal W. · Reviewed over 1 year ago

Siddharth N. · Reviewed over 1 year ago

João F. · Reviewed over 1 year ago

Robert M. · Reviewed over 1 year ago

We did not do Topic Modeling. The "Congratulations" note says "You have ingested conversations into Contact Center AI Insights, configured a Topic Model to classify conversations into various topics, configured a LLM summarization module, analyzed conversations to find out information like sentiment, customer satisfaction, summary, resolution, highlights and more. You also export conversations to BigQuery for further analysis or possible dashboarding."

Vijayakumar S. · Reviewed over 1 year ago

good

Fernando A. · Reviewed over 1 year ago

Lab was very informative.

Tarun U. · Reviewed over 1 year ago

Pablo H. · Reviewed over 1 year ago

last "Check my progress" never worked

Marcelo I. · Reviewed over 1 year ago

Pranav C. · Reviewed over 1 year ago

Amazing learning experience

Adeola L. · Reviewed over 1 year ago

Horrible descriptions for first timer Not enough time very unclear

Steve D. · Reviewed over 1 year ago

Adeola L. · Reviewed over 1 year ago

Alba A. · Reviewed over 1 year ago

Saurabh S. · Reviewed over 1 year ago

Nalajala A. · Reviewed over 1 year ago

Aditi S. · Reviewed over 1 year ago