Conversational Insights Reviews

1037 reviews

Jeff M. · Reviewed حوالي سنة ago

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胤彤 談. · Reviewed حوالي سنة ago

good

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Mariana Jukari U. · Reviewed حوالي سنة ago

Anurag P. · Reviewed حوالي سنة ago

We did not do Topic Modeling. The "Congratulations" note says "You have ingested conversations into Contact Center AI Insights, configured a Topic Model to classify conversations into various topics, configured a LLM summarization module, analyzed conversations to find out information like sentiment, customer satisfaction, summary, resolution, highlights and more. You also export conversations to BigQuery for further analysis or possible dashboarding."

Vijayakumar S. · Reviewed حوالي سنة ago

Sophia G. · Reviewed حوالي سنة ago

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