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Subject: Request for Credits Refund – Issue with Lab Instructions (Missing Zone/SSH errors) Dear Support Team, I am writing to request a refund of 40 credits that were consumed due to technical inconsistencies and incomplete instructions in one of the labs. Specifically, I encountered the following issues: Missing Configuration Details: The lab instructions did not specify the required compute/zone and compute/region at the beginning. This led to multiple failed attempts as the resources were being created in mismatched locations, preventing the "Check My Progress" tool from validating the tasks. (Loss: 30 credits). SSH Permission Issues: During Task 4, I encountered repeated "Permission Denied" errors when trying to install Nginx via SSH, even though all previous steps were marked as correct. I had to manually adjust the instance metadata (enable-oslogin=FALSE) to bypass this system-level glitch. (Loss: 10 credits). As a student, I rely on these credits to complete my training. Given that the failures were caused by the environment and unclear documentation rather than user error, I kindly ask for these 40 credits to be restored to my account. Lab Details: Lab Name: [Тук напиши точното име на лаба] Project ID: qwiklabs-gcp-04-9ad0246f3d9b User Email: [Твоят имейл адрес за Qwiklabs] Thank you for your time and assistance. Best regards

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